Assistant Director, People & Culture Job at Fairmont Le Manoir Richelieu (Sonoma)

Assistant Director, People & Culture

The Assistant Director of People & Culture is a key member of the hotel’s leader...

Location

Canada , Whistler

Salary:

90000.00 - 100000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

A minimum of 5 years of progressive Human Resources experience, ideally within a luxury hospitality environment
Formal education in Human Resources or a related discipline, with CPHR designation an asset
A values‑driven leader who naturally leads with the Golden Rule
A passion for excellence, demonstrated through a positive, engaging, and people‑focused leadership style
Strong working knowledge of Canadian payroll policies and procedures, government programs (including Employment Insurance and WorkSafeBC), BC Employment Standards, and the Occupational Health & Safety Act
Proven experience with Canadian immigration programs, policies, and procedures
Demonstrated success supporting high‑volume, seasonal recruitment cycles, with the ability to mentor and guide the Talent Acquisition Manager
A solid understanding of luxury hospitality operations and service culture
The ability to lead, inspire, and develop high‑performing teams
High emotional intelligence and sound judgment, with the ability to navigate complex and sensitive conversations

Job Responsibility

Support the day‑to‑day operations of a fast‑paced People & Culture function within a luxury hospitality environment
Lead, mentor, and engage the People & Culture team in collaboration with the Director of People & Culture
Oversee immigration, relocation, and Task Force programs for the property
Partner in shaping and executing the property’s talent acquisition strategy
Support the delivery of leadership onboarding, department head coaching, and leadership development programs to ensure strong leadership capability and effective transitions
Partner with the Director of People & Culture and leaders to manage employee relations matters, including investigations, discipline, and conflict resolution
Provide People & Culture support to the Housing function, including owner relations, P&L and forecasting, employee relations, inventory management, and mentorship of the Housing Manager
Oversee disability management and all employee leaves, advising leaders and employees throughout the process
Champion employee events and engagement initiatives, ensuring alignment with Four Seasons values and ethics
Support the Director of People & Culture with People & Culture budgeting, performance management, goal setting, and individual development planning

What we offer

Monthly Housing Allowance
Annual incentive Plan
Winter Leisure Pass
ski pass or leisure benefit
Use of the Fitness Facility
Medical, Dental and Sick leave coverage
Company pension plan
Employee Travel Program
complimentary and reduced rates at Four Seasons Worldwide
Excellent Training and Development opportunities

Fulltime

Assistant Director People & Culture

Join a dynamic team and be part of a network of 90 spectacular properties, and 3...

Location

Mexico , Playa del Carmen

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum of 5 years of Human Resources Leadership experience in a hospitality setting
Previous experience in Talent Acquisition, Benefit Administration and Labor Relations
Knowledge of local labor laws and employment law requirements required
Must have up-to-date knowledge on HR trends and practices in the market
Multicultural awareness and able to work with communities and people from diverse backgrounds
Must be able to multi-task, be detail-oriented and organized in a fast paced, high volume environment
Must have ability to work independently with strong initiative and to prioritize or seek clarification in prioritizing work assignments
Ability to create a community which supports a collaborative environment
Self-motivated, energetic and highly responsible
Maintain a professional working environment and attitude

Job Responsibility

Manage the day-to-day operations of the People & Culture Department
Lead and provide support to the People & Culture team members, including assisting with administrative duties as needed
Assist the Regional Director of People & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
Support the implementation of People & Culture strategies
Organize, attend and participate in management of employee functions
Maintain relationships with local schools, colleges and universities
Manage and oversee the recruitment process and benefit administration
Manage and tracking of immigration and residency process of employees
Implement retention strategies to fulfill business need objectives

What we offer

Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties
Special dining and wellness discounts
Added luxuries to enhance your experience

Fulltime

New

Assistant Director of People & Culture

Four Seasons Hotel Firenze is currently seeking an experienced Assistant Directo...

Location

Italy , Florence

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 3 years in a related position with Four Seasons or other organization
Experience in luxury hospitality is preferred
Demonstrated ability to build trust and foster an open, inclusive work environment
Proven capability to empower teams and encourage ownership and accountability
Strong communication skills, with a commitment to transparency and regular, honest dialogue
Commitment to continuous development, both personally and for team members
Track record of delivering high-quality, best-in-class results
Ability to innovate, embrace change, and adapt to evolving business needs
Strong sense of ethics, consistently doing what is right
Working knowledge of Italian Labour Laws preferred

Job Responsibility

Cultural Advocate of the Golden Rule in every employee action
Leads efforts to ensure today’s and tomorrow’s talent through commitment to proactive recruitment strategies, performance management and career development processes and discussions, in their hotel
Act as an objective 3rd party in employee counselling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel
Champions Top Talent
Actively supports succession planning for Top Talent managers
Supporting the Hotel as a Business Partner and guiding colleagues on P&C business partner essentials including but not limited to discipline, benefits, core and culture standards
Drives communication by hosting regular departmental meetings as necessary to support communication needs in their hotel
Fosters relationships with others as a coach, provides advice and suggestions that leads others to act in new and more productive ways
Supports and drives company P&C initiatives to ensure successful implantation and compliance
Actively supports recruitment, selection, onboarding and development requirements

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Employee Meals

Fulltime

Assistant Director of People and Culture

To assist the Director of People and Culture with the direction of all aspects o...

Location

United States of America , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferred in Human Resources Management, Business Management or equivalent experience required
Minimum 3 years' experience in a related position is required
First-time Assistant Director of People and Culture candidates will not be considered
Experience in luxury hospitality is preferred
High level of attention to detail
Imperative to work in a fast-paced, high expectation environment
Ability to attract and recruit new, dynamic talent to Four Seasons who compliment the vision of the resort
Excellent written and verbal communication skills
Ability to create professional and effective visual communication
Strong organizational and project management ability

Job Responsibility

Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel
Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover. Responsible for completion of all Stay and Exit Interviews
Manage the financial issues for the People & Culture budget including benefits, labor & salary reports and plan cost effective events within the People & Culture budget guidelines
Conduct regular audits of insurance records, I-9 records, vacation and sick allowances
Administer and train employees on behalf of People & Culture including but not limited to discipline, benefits, core and culture standards
Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc
With support of the People & Culture Manager, is responsible for the full life cycle of the Employee Experience at the resort
Respond to and attend any related hearings for all employee claims against the hotel including EEOC, NLRB, Workers’ Compensation, Unemployment and Wage & Hour
Actively support the Safety/Lead with Care Committee
Assist the Talent Acquisition Manager and Director of People & Culture with the Talent Acquisition function of the P&C Division for exempt - level roles. Screening, interviewing, facilitating the interview process. If needed, assist in line-level roles

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Assistant Director of People and Culture

The Assistant Director of People & Culture works closely alongside the Regional ...

Location

United Kingdom , London

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven HR leadership experience
Strong knowledge of UK employment law and HR best practices
Exceptional interpersonal and communication skills with the ability to build trust and influence at all levels
Experience with HRIS systems such as Workday and Fourth (Payroll) is preferred, along with proficiency in Microsoft Office, Canva and DocuSign
A proactive, solution-focused mindset with meticulous attention to detail
Passion for people, culture and creating memorable employee experiences
CIPD qualification or equivalent is preferred

Job Responsibility

Partner with the Regional Director of People and Culture on key strategic initiatives in order to deliver on the employee experience
Oversee day-to-day HR operations and drive strategic people initiatives including cost management
Manage employee relations by providing expert coaching, guidance and resolution strategies to leaders and employees, including disciplinary processes, grievances and appeals
Champion retention and engagement initiatives to foster a positive and inclusive workplace culture
Facilitate career development programmes and succession planning
Oversee onboarding processes to ensure a seamless and engaging experience for new starters
Ensure compliance with UK employment law and maintain accurate documentation
Inspire and lead a team of three, including an Administrator, Officer, and Talent Acquisition Manager

What we offer

Competitive salary package including base salary and an annual incentive (bonus) plan
Excellent Training and Career Development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service
Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance while on duty
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Free Uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year

Fulltime

Assistant Director of People and Culture

The Assistant Director of People and Culture works closely alongside the Directo...

Location

Spain , Madrid

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in similar position
Excellent written and verbal skills
High level of English and a minimum average level of Spanish is required
Exposure to labor law and employment equity regulations
Effective HR administration and people management skills
Full understanding of HR functions and best practices
Works well under pressure and meets tight deadlines
Highly computer literate with capability in email, MS Office and related business and communication tools
Fantastic organizational and time management skills
Strong decision-making and problem-solving skills

Job Responsibility

Assess the needs in areas such as performance management, employee relations, compensation, career development and leadership development and drive the appropriate solutions in these areas
Act as liaison between employee and management to answer questions or concerns regarding company policies, practices and regulations
Identify, analyze and initiate appropriate actions to resolve employee concerns
Manage the financial issues for the People and Culture budget including benefits, labor & salary reports and plan cost effective events within the People and Culture budget guidelines
Work closely with Finance regarding labor meeting, employee attestations, wage and hour training
Organize and supervise all employee programs - recognition celebrations, community outreach, internal meetings, etc.
Respond to employee claims, Workers’ Compensation, Unemployment and Wage & Hour
Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture
Responsible for hiring process, including contracting and onboarding
Coordinates all aspects of recruitment including job postings, interviews and job offers, tracking applicants and ensuring follow up

Fulltime

Assistant People & Culture Manager

This role is responsible for coordinating all aspects of the employee lifecycle,...

Location

Japan , Kyoto

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fully fluent in Japanese and possess business-level proficiency in English
2~3 years in Human Resources experiences in hotel industry, or experienced in hotel industry in management level

Job Responsibility

Source, interview, and refer qualified candidates to Department Heads and Division Heads
Maintain complete and accurate employee records, including documentation for both current and former employees within the HRIS (e.g., Workday)
Ensure proper and timely documentation for payroll processes, including new hires, employee personal information updates, salary adjustments, terminations, and monthly time and attendance records
Foster positive, professional, and respectful relationships with all employees
Maintain accurate records for employee insurance enrollment and manage the submission and tracking of claims
Build and maintain a pipeline of qualified candidates for future hiring needs
Support employee engagement initiatives, including Town Halls, Employee of the Month programs, company events, and general meetings
Manage and maintain the job posting system and employee turnover logs
Maintain records of employee transfer requests
Oversee the accuracy and upkeep of internal hotel communication boards

Fulltime

People & Culture Assistant Manager

Location

Korea, Republic of , Seoul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College education or equivalent experience
Experience required by position is from four to six years of employment in a related position with Four Seasons or other organization
Delivering results
Communication skills
Planning and Organizing
Attention to detail
Cultural Adaptability
Requires general working knowledge of Labor laws
Working knowledge is generally learned on-the-Job or through a series of professional certifications
Requires knowledge of the ability to operate computer equipment

Job Responsibility

Act as an objective 3rd party in employee counseling or conflict situation and communicate to Director of People & Culture and Assistant Director of People & Culture any circumstances that may raise legal issues for the hotel
Identify, analyze and assist in initiating the appropriate actions to resolve any unsatisfactory pattern of employee turnover
Managing the recruitment process and assist in managing the budget including labor & salary reports and plan cost-effective events within the P&C budget guidelines
Conduct regular walk-through of employee areas, i.e. the employee restaurant, locker room, etc. Ensure that the areas are clean and orderly
Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the P&C computer system
Effectively communicate with employees regarding all benefit changes and open enrolment through a variety of methods including bulletin boards, handouts
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact
Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People & Culture.

Fulltime

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