Assistant Director of Technology, Innovation & Data Job at Four Seasons (Samaná)

Assistant Director of Technology Innovation & Data

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Location

United States , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferably relating to Information Technology or equivalent experience
Minimum of three years experience in hotel IT (in a similar capacity of position), experience in project management, hospitality applications, PMS, HSIA, POS preferred
Working knowledge of assessment methodologies and learning needs identification
Ability to read, speak, and write English
Proven leadership skills in a hotel environment
The highest level of integrity and transparency
Strong interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams, negotiate for resources, and influence stakeholders
Strong written and verbal communication skills to prepare and deliver reports, projects, effective presentations and facilitate meetings
Desirable Microsoft or Cisco Certifications, strong network-building and troubleshooting skills, including Microsoft Operating Systems, MAC Operating Systems, and applications
Strong business, resources, and project planning experience

Job Responsibility

Assisting the Director in providing a high level of operational availability and stability for property-based technology
To continuously identify & work for the improvement in the IT & technology setup of the hotel
To assist in the planning & design of the server infrastructure
To provide Systems Administration
Develop and maintain a core set of proactive maintenance processes
Provide 7 x 24 support for mission-critical systems
Ensure critical systems availability
Assist in establishing and maintaining user procedures and hardware familiarization
Assist in establishing and maintaining system security procedures
Maintain accurate records of system files

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Director of Technology Innovation & Data

Location

Saint Kitts and Nevis , Charlestown

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must have strong interpersonal skills and be able to relate to all levels of management
Must be able to assist hotel guests with technical requirements and issues
Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred
Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement
Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable
Good knowledge and support for Desktop OS and applications

Job Responsibility

Maintain harmonious and professional relationship with all departments and Home Office
Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Actively participate in monthly Senior Director of TID conference calls and share ideas and best practices
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
Establish and maintain user procedures and hardware familiarization for all systems
Establish and maintain system security procedures consistent with control requirements and corporate policy
Maintain accurate records of system files
software and hardware issues and service requirements
Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application
Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc)

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Director of Technology Innovation & Data

Responsible for the efficient operation and maintenance of all computer systems,...

Location

United States of America , Atlanta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Five years of experience in hotel IT
Minimum two years of experience as Hotel Director of IT
Project Management and knowledge of hospitality applications, PMS, HSIA, POS are assets.
Must have strong interpersonal skills and be able to relate to all levels of management.
Must be able to assist hotel guests with technical requirements and issues.
Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.
Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.
Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.
Good knowledge and support for Desktop OS and applications.
Provide direct guest support and quality support to function rooms and conference services.

Job Responsibility

Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.
Support SDIT in Forecasting technology requirements and upgrades to existing technology to improve effectiveness of installed systems.
Execute hotel and corporate systems strategies.
Maintain harmonious and professional relationship with all departments and Home Office.
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Actively participate in monthly Senior Director of IT conference calls and share ideas and best practices.
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
Establish and maintain user procedures and hardware familiarization for all systems.
Establish and maintain system security procedures consistent with control requirements and corporate policy.
Maintain accurate records of system files

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Marta & Parking

Fulltime

Director of Technology Innovation and Data

As part of the pre-opening team at Four Seasons Dominican Republic at Tropicalia...

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Pre-opening experience, project, and stakeholder management
College degree preferably relating to Information Technology or equivalent experience
Five years experience in hotel IT, experience in project management, hospitality applications, PMS, HSIA, POS preferred
The highest level of integrity and transparency
Strong interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams, negotiate for resources, and influence stakeholders
Strong written and verbal communication skills to prepare and deliver reports, projects, effective presentations and facilitate meetings
Desirable Microsoft or Cisco Certifications, strong network-building and troubleshooting skills, including Microsoft Operating Systems, MAC Operating Systems, and applications
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need

Job Responsibility

Provide a high level of operational availability and stability for property-based technology, including Network & Server infrastructure management, adequate backup processes to fight the virus threat, and providing desktop support services for ensuring the uptime of the IT facility of the resort
Assist in the planning & design of the server infrastructure, including capacity planning, performance monitoring, operating system upgrades and/or patches, trouble-shooting & restoration of services, system backup & recovery procedures, regular backup and integrity checks, and Virus protection management
Develop and maintain a core set of proactive maintenance processes that are performed on property systems
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
Establish and maintain system security procedures consistent with control requirements and corporate policy
Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc)
Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies
Prepare IT operating budgets, IT capital budgets, and be able to discuss and present a business case for all IT expenses

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Assistant Director of Technology Operations and Security

The Assistant Director is accountable for delivering secure, reliable, cost‑effe...

Location

United Kingdom , London

Salary:

86652.00 - 108462.00 GBP / Year

Allen Lane

Expiration Date

Until further notice

Requirements

A strong digital and ICT leadership background with the credibility to lead enterprise-scale technology and experience transformation
A proven ability to look outward – designing services around residents, communities and partners rather than organisational boundaries
Experience leading complex change programmes that balance ambition with operational stability
Strong Background in cyber security, information governance and incident recovery
Practical experience of AI, automation and modern collaboration platforms in live service environments
A track record of building inclusive, high-performing teams and inspiring people through change
Strategic confidence to shape vision, influence at the top table and turn opportunity into delivery
Confidence operating at executive and political level, shaping strategy and advising on risk and investment
A strategic mindset that connects long-term ambition to practical delivery in a public sector context

Job Responsibility

Provide authoritative leadership for stable, high‑performing technology operations, setting the direction, standards and service expectations for end‑to‑end IT operations (in‑house and commissioned)
Be accountable for cyber security and technology risk, establishing and enforcing the council’s cyber security controls, assurance regime
Own the resilience and capacity of infrastructure and networks, ensuring availability, performance and recoverability for business‑critical services
Set and govern a clear and coherent enterprise architecture for technology operations and infrastructure, defining standards that enable interoperability, security‑by‑design and alignment to organisational priorities
Lead compliance and assurance across technology operations, ensuring the council meets information governance, data protection and regulatory requirements by setting controls, monitoring adherence, addressing non‑compliance, and partnering with the Data Protection Officer and other assurance functions
Lead the commercial and supplier strategy for technology operations and cyber security, holding suppliers to account for outcomes, value for money and service performance through robust governance, KPIs/SLAs, and active contract and relationship management
Be accountable for financial stewardship and investment decisions across technology operations and cyber security, managing and controlling the operational technology budget (circa £7m) by setting budgets and forecasts, prioritising resources, approving expenditure within delegated limits, and ensuring robust business cases and benefits realisation for investment
Support the transition from our current shared infrastructure arrangements to a fully internally led model, ensuring our systems support, not constrain, service excellence
Support a Microsoft led digital strategy annually, keeping pace with AI innovation, user need and organisational priorities
Act as a member of Technology Senior Leadership, advising the Chief Executive Office, Corporate Management Team and Cabinet Members with confidence and clarity

What we offer

JNC Benefit of £3,503

Fulltime

Technology Innovation & Data Assistant Manager

Reporting into the Director of Technology Innovation & Data, the Assistant Manag...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A technical background, with MSCE certification or strong networking skills, and experience supporting complex systems and networks
Ability to assist the Director of IT with the day to day coordination of the IT department
An understanding of the purpose and reasons for internal controls, and ideally have familiarity with hotel quality and service standards with a strong commitment to service
Strong interpersonal and relationship-building skills to work with cross-functional teams
Proactive and inquisitive mind set to develop problem solving, decision making, and strategic thinking skills
Fluency in English and Italian

Job Responsibility

Support the effective operation of all IT systems, ensuring critical systems are consistently available and functioning
Provide systems administration including maintaining user/group accounts, user configuration, trouble shooting access problems and completion of on-site documentation
Assist in establishing and maintaining user procedures, as well as hardware and system familiarization for all users
Participate in technology implementations, contributing to technology capital and operating budgets
Provide systems administration support including user/group account management, user configuration, troubleshooting access issues, and maintaining on-site documentation
Collaborate in technology implementations and contribute to the planning of technology-related capital and operational budgets
Provide direct support to guests, as well as to function rooms and conference services, ensuring seamless technology experiences

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Assistant Director of Digital and Transformation

We’re seeking an ambitious and strategic Assistant Director of Digital and Trans...

Location

United Kingdom , Cardiff

Salary:

55000.00 - 60000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Significant experience developing digital and data capabilities across an organisation, ideally in a charity or public service context
Strong leadership skills with experience managing and developing high-performing teams
A good understanding of data governance, reporting, analytics and cybersecurity
Experience influencing senior stakeholders and leading organisational change
Direct delivery experience, comfortable rolling up sleeves and making practical improvements
Experience of delivering major, organisation-wide projects using defined project management frameworks
Full valid driving licence and access to a vehicle - there will be a requirement to travel throughout Wales to other Cartrefi Cymru offices, therefore, the use of a car with appropriate business insurance will be required

Job Responsibility

Lead the development and delivery of our digital transformation strategy and roadmap
Manage and develop the digital team, creating a high-performing and innovative culture
Develop and deliver a structured lifecycle and governance framework for identifying, testing, evaluating, scaling or retiring new digital technologies
Identify opportunities for digital improvement and transformation across Cartrefi through a user-centred and inclusive approach
Enhance the organisation's digital infrastructure, ensuring it is scalable, secure, and fit for purpose
Work with colleagues at all levels to drive adoption of digital solutions and embed digital ways of working
Establish measures and reporting mechanisms to evaluate the impact and success of digital initiatives
As part of our senior leadership team, provide strategic advice and insight on digital trends, opportunities, and risks

What we offer

Training and development opportunities
25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
Company pension
Cycle to work scheme
Benefits and discount platform
Hybrid working arrangements
Eligibility to apply for Blue Light discount card

Fulltime

Assistant Director of Nursing – Theatre Department

The Assistant Director of Nursing will be responsible to co-ordinate and manage ...

Location

Ireland , Lucan, Co. Dublin

Salary:

Not provided

Blackrock Health Hermitage Clinic

Expiration Date

Until further notice

Requirements

Be registered, or be eligible for registration, in the General Nurse Division, and other divisions as relevant to the specific service, of the Register of Nurses and Midwives, as appropriate, maintained by the Nursing & Midwifery Board of Ireland (NMBI)
Have 7 years post registration nursing experience and 3 years nursing management experience at a minimum of Clinical Nurse Manager 2 (CNM2) in an acute setting. 2 of which in an Operating Department
Have successfully completed a post registration programme of study, as certified by the education provider, which verifies that the applicant has achieved a National Framework of Qualifications (NFQ) major academic Level 8 or higher award maintained by Quality & Qualifications of Ireland (QQI)
Or Can provide written evidence from the Higher Education Institute that they have achieved the number of ECTS credits equivalent to a Level 8 or higher standard in a health care or management related area
Clinical Skills
Management skills
Leadership skills
IT skills
Quality focus
Risk Management

Job Responsibility

Provide strategic clinical and professional nursing leadership for the Operating Theatre Department (7 theatres) and CSSD, as part of the Senior Nursing Management Team, contributing to the achievement of organisational and operational performance targets
Take responsibility, in conjunction Clinical Nurse Managers, for the safe, effective, and coordinated delivery of perioperative and decontamination services, ensuring high-quality patient care across the surgical pathway
Drive a strong focus on theatre utilisation, efficiency, and performance, ensuring optimal use of theatre capacity, minimisation of downtime, and achievement of productivity goals
Lead initiatives to improve on-time starts, turnaround times, list management, and overall theatre throughput, using data and benchmarking to inform improvements
Work collaboratively with Consultants, scheduling teams, and multidisciplinary colleagues to ensure effective planning and delivery of theatre lists, balancing elective and emergency demand
Develop and implement a comprehensive workforce plan, ensuring appropriate staffing levels, skill mix, and competencies aligned with service demand
Plan, monitor, and manage human and financial resources, ensuring efficient use of staffing, including agency and bank staff
Support Clinical Nurse Managers (CNMs) and Theatre/CSSD teams in service delivery and development
Lead and participate in hospital-wide operational and service improvement initiatives
Take a lead role in clinical governance, including risk management, quality, complaints, and health & safety within perioperative services

What we offer

Competitive salary
Onsite parking
Pension
Annual bonus*
Discounted café
Sports and Social club
Employee Assistance Programme
Discounted onsite pharmacy

Fulltime

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Assistant Director of Technology, Innovation & Data

Job Responsibility

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