Assistant Director of Technology Innovation & Data Job at Four Seasons (Naples)

Director of Technology Innovation & Data

Responsible for the efficient operation and maintenance of all computer systems,...

Location

United States of America , Atlanta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Five years of experience in hotel IT
Minimum two years of experience as Hotel Director of IT
Project Management and knowledge of hospitality applications, PMS, HSIA, POS are assets.
Must have strong interpersonal skills and be able to relate to all levels of management.
Must be able to assist hotel guests with technical requirements and issues.
Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.
Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.
Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.
Good knowledge and support for Desktop OS and applications.
Provide direct guest support and quality support to function rooms and conference services.

Job Responsibility

Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.
Support SDIT in Forecasting technology requirements and upgrades to existing technology to improve effectiveness of installed systems.
Execute hotel and corporate systems strategies.
Maintain harmonious and professional relationship with all departments and Home Office.
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Actively participate in monthly Senior Director of IT conference calls and share ideas and best practices.
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
Establish and maintain user procedures and hardware familiarization for all systems.
Establish and maintain system security procedures consistent with control requirements and corporate policy.
Maintain accurate records of system files

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Marta & Parking

Fulltime

Claims Innovation - Senior Analyst - Casualty or Commercial PD

GEICO is hiring a Innovation Analyst to join their Claims Innovation team. As an...

Location

United States , Chevy Chase; Richardson; Poway; Palo Alto; Tucson

Salary:

82000.00 - 172200.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

3+ years of experience in business process optimization, business analysis, consulting, innovation, or process engineering
Leadership experience in P&C insurance claims
Bachelor’s degree in Business, Finance, Economics, Statistics, or related field
Knowledge of innovation methodologies, processes, and principles
Strong analytical skills and ability to interpret data for decision-making
Effective communicator with strong collaboration skills
Demonstrated ability to adapt and learn in a fast-paced environment
Commitment to diversity, equity, and inclusion

Job Responsibility

Evaluate and analyze existing claims processes, data, and performance metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy
Gather and analyze data to provide insights into claims processes and performance metrics
Support the development of actionable strategies and assist in implementing process and technology enhancements
Assist the Director, Claims Innovation in establishing priorities, goals, and objectives
Collaborate with Operations, Product, AI/ML, and Engineering teams to define and prioritize requirements
Prepare reports and presentations summarizing findings, recommendations, and project progress
Contribute to and/or lead pilot programs, POC’s, or A/B testing and reporting on performance and progress
Participate in innovation workshops, ideation sessions, and design sprints
Monitor project risks, benefits, and performance metrics
escalate issues as needed

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

Technology Innovation & Data Assistant Manager

Reporting into the Director of Technology Innovation & Data, the Assistant Manag...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A technical background, with MSCE certification or strong networking skills, and experience supporting complex systems and networks
Ability to assist the Director of IT with the day to day coordination of the IT department
An understanding of the purpose and reasons for internal controls, and ideally have familiarity with hotel quality and service standards with a strong commitment to service
Strong interpersonal and relationship-building skills to work with cross-functional teams
Proactive and inquisitive mind set to develop problem solving, decision making, and strategic thinking skills
Fluency in English and Italian

Job Responsibility

Support the effective operation of all IT systems, ensuring critical systems are consistently available and functioning
Provide systems administration including maintaining user/group accounts, user configuration, trouble shooting access problems and completion of on-site documentation
Assist in establishing and maintaining user procedures, as well as hardware and system familiarization for all users
Participate in technology implementations, contributing to technology capital and operating budgets
Provide systems administration support including user/group account management, user configuration, troubleshooting access issues, and maintaining on-site documentation
Collaborate in technology implementations and contribute to the planning of technology-related capital and operational budgets
Provide direct support to guests, as well as to function rooms and conference services, ensuring seamless technology experiences

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Account Technology Director

We are on the lookout for an experience professional to join our team based in e...

Location

Australia , Melbourne; Sydney; Brisbane

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor’s degree
7-10 years of relevant industry/domain experience
Proven track record in creating innovative strategies to retain and grow client base
Deep expertise in the industry of the assigned accounts (Banking, Insurance, Public Institutions, Healthcare, etc.)
Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT
Experience in roles such as technical or proptech consulting, technical account management, or technology sales and business development
Strategic thinker
Energetic and driven
Innovative, forward thinking, creative with highest ethical standards
Exceptional communicator with qualitative skills: people leadership, influence others, engage and inspire collaboration, build talent, communicate effectively, build relationships, effective public speaking

Job Responsibility

Delivers insights and best practices in business-technology innovation management
Recommends innovation priorities through strategic vision and delivery roadmap
Assists client to educate line of business to drive digital change management and user adoption
Aligns technology and data operations through the life cycle
Liaises with delivery teams and tracks implementations safeguarding information
Meets frequently with C-Suite executives and client real estate leaders
Achieves reference status with all clients
Serve as single point of accountability for all JLLT services delivered for medium-large clients
Monitor status and success of initiatives
Act as point of escalation for customer concerns

What we offer

Entrepreneurial, inclusive culture
Career development
Continuous learning & improvement initiatives
Commitment to diversity and equal opportunity

Fulltime

Director, Marketing Technology

This position is responsible for providing a foundation of marketing domain expe...

Location

United States , Kingwood

Salary:

Not provided

Insperity

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, a related discipline, or equivalent work experience is required
Ten or more years of experience in leading technology initiatives is required
Seven plus years of experience managing or supervising technical and/or professional staff members is required
Experience implementing marketing technology solutions, including marketing automation platforms is required
Ten plus years of experience in application development and technology project management experience including the rollout of related applications is required
Experience leading both internal and external cross-functional teams in the design and execution of data analytics is required
Proven ability to influence the marketing organization globally to create a culture of data-led experimentation and innovation
Experience optimizing data and software integrations and using technology to increase market awareness, audience engagement and lead conversion by keeping up with trends in both marketing and advertising technology
Possesses exceptional strategic thinking, analytical and problem-solving skills, as well as excellent written and verbal communication skills to effectively articulate business/product strategies, influence outcomes and lead through
Ability to manage multiple initiatives simultaneously by maintaining an organized portfolio

Job Responsibility

Defines and implements marketing’s technology vision, strategy, and roadmap working with department leaders and stakeholders to create a technology roadmap that is aligned with business objectives
Partners with the IT organization, leads the business-side implementation of new marketing technology, attains seamless integration to Customer Relationship Management (CRM) and Marketing Automation Platform (MAP), and ensures high levels of adoption
Researches new technologies to solve marketing needs, assesses vendor and technology capabilities, and manages RFP and onboarding end-to-end processes
Manages the marketing technology budget
Develops, coaches, and leads technical and professional team members for sustained excellence in individual and team performance
Works closely with stakeholders to plan, direct, and coordinate all marketing technology development and execution, in addition to the selection and integration of marketing business applications, enterprise services, and cloud platforms
Aligns marketing technology with business goals
Maintains effective and thorough communications with all stakeholders across the organization
Defines the business requirements for marketing technology development and investments through consultation with internal constituents to identify needs and formulate solutions to project objectives, and participates in the research, design, architecture, and development
Leads the evaluation and selection process of marketing technology providers

What we offer

Flexibility: Over 80% of Insperity’s jobs have flexibility
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more

Fulltime

Senior Audit Manager – AI Technology, Cyber, Data and GenAI Engineering

The Senior Audit Manager is within the AI Technology, Cyber, Data and GenAI Engi...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous experience in a related role
Sound understanding in AI Technology, Cyber, Data and GenAI Engineering
Understanding of GenAI security, data and operational architecture
Understanding of financial services regulations and how they intersect with AI/GenAI e.g. conduct risk, operational resilience, data protection, algorithmic trading, AML/KYC, consumer protection
Related certifications such as Certified Information Systems (CISA), Certified Internal Auditor (CIA), Certified in Risk and Information Systems (CRISC) or similar
Demonstrated successful experience in business, functional and people management
Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment

Job Responsibility

Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports relating to AI Technology, Cyber, Data and GenAI Engineering
Act as a trusted subject matter experts on AI Technology, Cyber, Data and GenAI Engineering across the IA team
Oversight of portfolios within the AI Technology, Cyber, Data and GenAI Engineering team including stakeholder engagement, assessment of key emerging and inherent risks, etc
Participate in business initiatives and pro-actively advise and assist the business on change initiatives
Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
Analyse report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Director of Technology Innovation and Data

As part of the pre-opening team at Four Seasons Dominican Republic at Tropicalia...

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Pre-opening experience, project, and stakeholder management
College degree preferably relating to Information Technology or equivalent experience
Five years experience in hotel IT, experience in project management, hospitality applications, PMS, HSIA, POS preferred
The highest level of integrity and transparency
Strong interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams, negotiate for resources, and influence stakeholders
Strong written and verbal communication skills to prepare and deliver reports, projects, effective presentations and facilitate meetings
Desirable Microsoft or Cisco Certifications, strong network-building and troubleshooting skills, including Microsoft Operating Systems, MAC Operating Systems, and applications
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need

Job Responsibility

Provide a high level of operational availability and stability for property-based technology, including Network & Server infrastructure management, adequate backup processes to fight the virus threat, and providing desktop support services for ensuring the uptime of the IT facility of the resort
Assist in the planning & design of the server infrastructure, including capacity planning, performance monitoring, operating system upgrades and/or patches, trouble-shooting & restoration of services, system backup & recovery procedures, regular backup and integrity checks, and Virus protection management
Develop and maintain a core set of proactive maintenance processes that are performed on property systems
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
Establish and maintain system security procedures consistent with control requirements and corporate policy
Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc)
Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies
Prepare IT operating budgets, IT capital budgets, and be able to discuss and present a business case for all IT expenses

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Senior Innovation Analyst

GEICO is hiring a Senior Innovation Analyst to join their Claims Innovation team...

Location

United States , Chevy Chase; Katy; Macon; Richardson; Lakeland

Salary:

91225.00 - 172200.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

8+ years experience in business process optimization, business analysis, consulting, innovation, and/or process engineering/optimization
Bachelor’s degree in Business, Finance, Economics, Statistics or other related area
Management experience in P&C insurance claims, with subject matter expertise in material damage, casualty, or commercial auto claims handling preferred
Experience in the Insurance and/or InsurTech industry(ies), preferably within claims
Experience in innovation or transformation roles, preferably within P&C insurance
Experience evaluating technology opportunities/solutions and developing technology product strategy, plans, and roadmaps.
Demonstrated competence in innovation methodologies, processes, and principles
Effective communicator with the ability to clearly articulate a common strategic vision
Experience working in collaboration with multiple stakeholders
Ability to identify and execute on opportunities exposed by evolving process & technology

Job Responsibility

Evaluate the current state of the business process and associated technology, identify areas of opportunity for improvement, and develop actionable strategies based on findings
Lead the overall management of process performance by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drive collaborative efforts to ensure process delivers against requirements.
Apply and maintain expert knowledge of the business and manage ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance
Utilize data and analytics to deliver insight into customer and business process performance and shares best practices with overall team.
Evaluating and analyzing existing claims workflows, data, and key metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy
Guide and influence process re-engineering and technology implementation to enable innovative workflow redesign
Preparing, summarizing, and delivering reports and/or presentations on findings or project progress
Collaborating with Operations and Product teams to gather, define, and prioritize requirements, features, and specifications
Identifying, tracking, and monitoring project risks and expected benefits
Assisting the Director, Claims Innovation in establishing priorities, goals, and objectives

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Fulltime

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Assistant Director of Technology Innovation & Data

Job Description

Job Responsibility

Requirements

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