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Assistant Director of Sales

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Vietnam, Ho Chi Minh City

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Assists in leading the property’s segmented sales effort and implementing segment sales strategy to achieve revenue goals, customer satisfaction, and employee satisfaction. Responsibilities include developing and executing sales strategies, maximizing revenue, managing sales activities, analyzing data, and ensuring exceptional customer service.

Job Responsibility:

  • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment
  • assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business
  • works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
  • assists with the development and implementation of promotions, both internal and external
  • provides positive and aggressive leadership to ensure maximum revenue potential
  • recommends booking goals for sales team members
  • approves space release for catering to maximize revenue in the absence of a Business Evaluation Manager
  • participates in sales calls with members of sales team to acquire new business or close on business
  • executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
  • analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals
  • assists Revenue Management with completing accurate six period projections
  • reviews sales and catering guest satisfaction results to identify areas of improvement
  • interacts with guests to obtain feedback on product quality and service levels
  • meets with guests during pre- and post-convention meetings to obtain feedback on quality of product, service levels, execution against contract and overall satisfaction
  • incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement
  • ensures that a customer recognition program is in effect throughout Sales
  • executes and supports the company’s Customer Service Standards and property’s Brand Standards
  • develops and manages relationships with key stakeholders, both internal and external
  • works collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
  • attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers

Requirements:

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 3 years experience in the sales and marketing or related professional area
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 1 year experience in the sales and marketing or related professional area
What we offer:
  • Training and development opportunities
  • recognition programs
  • environment focused on holistic well-being

Additional Information:

Job Posted:
July 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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