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Assistant Director of Sales-MICE

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Thailand , Khao Lak

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

Job Responsibility:

  • Proactively solicit and manage group/catering-related opportunities
  • Manage group/catering opportunities not handled by the Event Booking Center
  • Actively up-sell each business opportunity to maximize revenue
  • Achieve personal and team related revenue goals
  • Ensure business is turned over properly and in a timely fashion for proper service delivery
  • Drive customer loyalty by delivering service excellence
  • Provide service to customers to grow share of the account
  • Identify new group/catering business
  • Understand the overall market
  • Close the best opportunities for the property
  • Monitor same day selling procedures
  • Gain understanding of the property’s primary target customer
  • Respond to incoming group/catering opportunities
  • Use negotiating skills and creative selling abilities to close business
  • Use sales resources and administrative/support staff effectively
  • Execute and support the operational aspects of business booked
  • Support the company’s service and relationship strategy
  • Execute and support the company’s Customer Service Standards and property’s Brand Standards
  • Provide excellent customer service
  • Partner with Event Management and/or Operations
  • Set a positive example for guest relations
  • Interact with guests to obtain feedback
  • Attend pre- and post-convention meetings
  • Serve the customer by understanding their needs
  • Work collaboratively with off-property sales channels
  • Build and strengthen relationships with existing and new customers
  • Develop relationships within community
  • Manage and develop relationships with key internal and external stakeholders
  • Provide accurate, complete and effective turnover to Event Management
  • Utilize intranet for resources and information
  • Conduct site inspections
  • Create contracts as required
  • Participate in and practice daily service basics of the brand

Requirements:

  • High school diploma or GED
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • no work experience required

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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