Assistant Director of Sales - Wedding & Social, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Kuala Lumpur

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Assists in leading the property's segmented sales effort and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Job Responsibility:

Assists in leading property's segmented sales effort
Implements segment sales strategy
Achieves segment revenue goals
Conducts day-to-day sales activities
Builds long-term customer relationships
Achieves personal booking goals
Works with sales leader on strategy implementation
Develops and implements aggressive solicitation program
Creates and implements sales plans
Develops and implements promotions
Provides leadership for maximum revenue potential
Approves space release for catering
Participates in sales calls
Executes operational aspects of business booked
Analyzes market information using sales systems
Assists Revenue Management with projections
Reviews sales and catering guest satisfaction results
Displays leadership in guest hospitality
Obtains guest feedback
Meets with guests pre- and post-convention
Empowers employees for excellent service
Observes service behaviors and provides feedback
Ensures customer recognition program
Executes company's Customer Service Standards
Participates in daily service basics
Serves customers by understanding needs
Develops and manages relationships with key stakeholders
Works collaboratively with off-property sales channels
Works with Human Resources, Engineering and Loss Prevention
Attends customer events, trade shows and sales missions

Requirements:

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in sales and marketing or related professional area

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy
Welcoming environment
Access to opportunity
Global team community

Additional Information:

Job Posted:
September 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Director of Sales - Wedding & Social