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Assistant Director of Rooms

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Four Seasons

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Location:
Malaysia , Langkawi

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Assistant Director of Rooms is responsible for overseeing all aspects of the Rooms Division. This position also involves managing the department’s daily operations, budgeting and trainings.

Job Responsibility:

  • Oversee the daily operations of the Front Office, Housekeeping, Recreation and Guest Services teams to ensure smooth, efficient, and high-quality service
  • Ensure guest expectations are consistently met or exceeded through exceptional service and attention to detail
  • Coordinate and supervise check-in/check-out processes, room assignments, and special guest requests
  • Assist in managing the Rooms Division budget, including forecasting and controlling departmental expenses
  • Implement strategies to maximize revenue, reduce costs, and increase overall profitability of the Rooms Division

Requirements:

  • At least 5 years of experience in luxury hotel or resort with a strong focus on Rooms Division or Front Office operations
  • Previous experience in a supervisory or leadership role in a luxury hotel or resort environment is highly desirable
  • Excellent leadership and people management skills, with the ability to motivate and develop a diverse team
  • Strong customer service orientation with the ability to manage and exceed guest expectations
  • Strong problem-solving and decision-making abilities
What we offer:
  • Local single package
  • Competitive salary, and a comprehensive benefits
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resort
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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