Assistant Director of Residences

Assistant Director of Residences function as strategic business leader of Residence operations and act as the primary point of contact, when required, while managing luxury condominium facilities, including physical plants with a focus on protection of the investment and plans to increase its value through superior care. Area of responsibility includes all common areas, back-of-house areas and shared common space where appropriate. Validate residential operations meets Owners’ needs, supports associate satisfaction, while focused on managing revenues and maximizing the financial performance of the department. Manage day-to-day operations for the Residences, including services, vendor activity on-site, supervision of associates, and office condominium documents administration. When necessary, work at the lobby desk to support the Concierge and expedite owner requests and inquiries. This position will influence decisions, while maintaining professionalism aligned with long and short-term business goals. Can demonstrate strong management and leadership skills to influence homeowners, who may possess heightened expectations and, intimate knowledge of daily operations. Must have solid written and verbal communication skills to manage elevated expectations, where rules are defined in the condominium association documents. Able to drive owner engagement to enable owners and residents to achieve their lifestyle goal by providing them with Marriott’s hallmark hospitality services in a fully owned private home.