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Assistant Director of Program Operations, Executive Education

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Tufts University

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Location:
United States , Medford

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Category:
Education

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Contract Type:
Not provided

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Salary:

54500.00 - 81700.00 USD / Year
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Job Description:

As a critical member of the Fletcher Executive Education team, this position will manage the development and delivery of a portfolio of high-level executive training programs (online, in person, and hybrid) and serve as the main point of contact for program sponsors, participants, faculty, guest speakers, site visits, and vendors. The goal of this position is to expand the operational capacity of the Executive Education team and ensure that all programs in the assigned portfolio are delivered efficiently and with excellence.

Job Responsibility:

  • Plan and coordinate high-level executive education program logistics
  • Track program expenses and ensure budgets are up to date and followed
  • Serve as the main point of contact for prospective and confirmed participants in executive education programs
  • Nurture client relationships and facilitate clear expectations
  • Coordinate with the executive education marketing and business development team to create materials, content, and PR opportunities for each program
  • Enhance learner engagement by fostering community development, networking, and collaboration
  • Coordinate student assistants to support program planning and delivery
  • Create and administer program evaluations

Requirements:

  • Bachelor’s degree in related discipline
  • 3-5 years of experience in program or project management
  • Extraordinary project management skills and attention to detail
  • Extraordinary communication and people skills
  • Adept at working with different stakeholders
  • Ability to work with limited supervision in a fast-paced multilateral environment
  • Proven ability to manage multiple priorities and deliver results on a deadline
  • Must be able to work occasional weekends and nights
  • Must be able to travel domestically and internationally as required by specific programs

Nice to have:

  • Familiarity with global networks in government, the private sector, and global affairs
  • Well developed, demonstrated knowledge of international affairs and global challenges
  • Demonstrated experience creating and delivering trainings, conferences, or events for mid- to senior-level professionals
  • Experience working with project management software, such as Monday.com, Asana, Microsoft Project
  • Experience working with CRM software, such as Salesforce, HubSpot, Monday.com
  • Familiarity with tools and emerging technologies for learning, including Canvas LMS and interactive tools for assessments and presentations
  • Master’s degree in education, business operations or administration, international affairs or related discipline
  • 5-8 years of experience working in program of project management

Additional Information:

Job Posted:
January 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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