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Four Seasons Logo Four Seasons · Human Resources

Assistant Director Of People & Culture

Dominican Republic, Samaná Employment contract · Job Posted July 04, 2026
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Job Description

Four Seasons Resort and Residences Dominican Republic at Tropicalia will feature 95 keys and 25 branded residential homes, 8 distinct F&B outlets, all thoughtfully designed to reflect a contemporary interpretation of the Dominican Republic’s natural beauty. Wellness will be a defining pillar of the property, delivering a holistic experience that harmonizes with the natural environment while enhancing overall wellbeing through the restorative power of nature. The sustainable luxury destination is located on a 60-acre (24 hectare) site along the pristine beachfront of Playa Esmeralda in northeastern Dominican Republic, along the southern shores of Samaná Bay. A site of breathtaking natural beauty, Tropicalia is home to a diverse ecosystem of white-sand beaches; crystalline, aquamarine water and coral reefs; mountains, forests, mangroves, lagoons and rivers; a working coconut plantation; and an organic farm.

Job Responsibility

  • Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel
  • Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover. Responsible for completion of all Stay and Exit Interviews
  • Manage the financial issues for the People & Culture budget including benefits, labor & salary reports and plan cost effective events within the People & Culture budget guidelines
  • Conduct regular audits of insurance records, immigration and work authorizations, vacation and sick allowances
  • With support of the People & Culture Manager, is responsible for the full life cycle of the Employee Experience at the resort
  • Actively support the Safety/Lead with Care Committee
  • Responsible for property wide recognition and appreciation programs
  • Engage as a vocal and visible leader and daily people-partner of the Resort
  • In partnership with the P&C Manager, and the P&C Generalist, owns employee communications
  • In partnership with the P&C Manager, is responsible for planning, organizing and executing employee relations functions such as direct line organization, leadership meetings, visual communications, employee parties, town-halls, etc
  • Assists and oversees the P&C Manager with the benefits administration of the resort
  • Completes other tasks/projects as assigned by the Director of People & Culture
  • Oversees, train and manage P&C team

Requirements

  • College degree preferred in Human Resources Management, Business Management or equivalent experience required
  • Minimum 3 years' experience in a related position is required
  • Experience in luxury hospitality is preferred
  • High level of attention to detail
  • Imperative to work in a fast-paced, high expectation environment
  • Excellent written and verbal communication skills in English and Spanish
  • Ability to create professional and effective visual communication
  • Strong organizational and project management ability
  • High level of emotional intelligence and interpersonal skills
  • The ability to react and adjust to changing business environments while implementing efficient workflow processes
  • Critical thinking and decision-making skills

Nice to have

Experience in luxury hospitality

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