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The Assistant Director of People & Culture works closely alongside the Regional Director of People & Culture and oversees the day-to-day running of the People & Culture function. The role will have direct involvement in every aspect of the People and Culture function including recruitment, onboarding, benefits administration, employee relations, retention, employee communications, career development, compliance, learning and development, and legal matters related to hotel employees.
Job Responsibility:
Partner with the Regional Director of People and Culture on key strategic initiatives in order to deliver on the employee experience
Oversee day-to-day HR operations and drive strategic people initiatives including cost management
Manage employee relations by providing expert coaching, guidance and resolution strategies to leaders and employees, including disciplinary processes, grievances and appeals
Champion retention and engagement initiatives to foster a positive and inclusive workplace culture
Facilitate career development programmes and succession planning
Oversee onboarding processes to ensure a seamless and engaging experience for new starters
Ensure compliance with UK employment law and maintain accurate documentation
Inspire and lead a team of three, including an Administrator, Officer, and Talent Acquisition Manager
Requirements:
Proven HR leadership experience
Strong knowledge of UK employment law and HR best practices
Exceptional interpersonal and communication skills with the ability to build trust and influence at all levels
Experience with HRIS systems such as Workday and Fourth (Payroll) is preferred, along with proficiency in Microsoft Office, Canva and DocuSign
A proactive, solution-focused mindset with meticulous attention to detail
Passion for people, culture and creating memorable employee experiences
CIPD qualification or equivalent is preferred
What we offer:
Competitive salary package including base salary and an annual incentive (bonus) plan
Excellent Training and Career Development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service
Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance while on duty
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Free Uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year