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Assistant Director of Patient Transport

United States, Wilmington 55000.00 - 60000.00 USD / Year · Job Posted January 09, 2026

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Job Description

The Assistant Director of Patient Transport is responsible for the effective leadership of Patient Transportation services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Assistant Director will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities.

Job Responsibility

  • Responsible for the accuracy and timeliness of financial data and statistics
  • Develops and recommends department operating budget
  • Coordinates transportation activities and services with other hospital departments
  • Maintains records and statistics for administrative and regulatory purposes
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department
  • Establishes work standards and work flow
  • Establishes and implements policies and procedures for departmental operations
  • Demonstrates good communication skills with clients
  • Ensures compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
  • Demonstrates proficiency with financial and patient transport software (internal software are TeamChimes, and TeamTransport)
  • Management of patient transportation add-on services such as, but not limited to
  • patient observation, lift, courier, valet or shuttle, where applicable

Requirements

  • Four year college degree or equal related experience required
  • Previous hospital patient transportation experience is preferred
  • Supervision of staff employees required
  • Ability to analyze and interpret financial and other data
  • General business acumen
  • Excellent interpersonal skills. Service/quality attitude
  • Ability to plan, organize, and achieve effective time management
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills a must

What we offer

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

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