Assistant Director of Laboratory Affairs Job at Tufts University (Boston)

Job Description

The Assistant Director of Laboratory Affairs provides senior-level leadership for all laboratory-related operations supporting education, clinical care, and academic programs at Tufts University School of Dental Medicine. This role is responsible for the strategic oversight, operational management, and quality assurance of both internal laboratory functions and external laboratory partnerships. The position serves as the school’s primary authority on dental laboratory workflows, case coordination, vendor performance, and laboratory quality standards. By centralizing oversight of laboratory operations, the Assistant Director ensures consistency, efficiency, and educational alignment while reducing faculty burden and operational fragmentation. This role plays a critical part in strengthening restorative education, supporting clinical programs, and advancing the school’s long-term laboratory and digital dentistry strategy.

Job Responsibility

Provides senior-level leadership for all laboratory-related operations supporting education, clinical care, and academic programs
Responsible for the strategic oversight, operational management, and quality assurance of both internal laboratory functions and external laboratory partnerships
Serves as the school’s primary authority on dental laboratory workflows, case coordination, vendor performance, and laboratory quality standards
Ensures consistency, efficiency, and educational alignment while reducing faculty burden and operational fragmentation
Plays a critical part in strengthening restorative education, supporting clinical programs, and advancing the school’s long-term laboratory and digital dentistry strategy

Requirements

Certification as a Certified Dental Technician (CDT) is required
Minimum of five to seven years of progressively responsible experience in dental laboratory operations, preferably within academic dental institutions, teaching clinics, or complex healthcare environments
Strong working knowledge of dental laboratory workflows, materials, and production processes
Demonstrated experience supporting quality assurance in an educational or clinical laboratory setting
Ability to coordinate effectively across multidisciplinary teams
Ability to manage laboratory workflows that support student learning and clinical care
Ability to adapt to evolving digital and analog laboratory technologies
Strong organizational, analytical, and problem-solving skills
Ability to communicate clearly and professionally with faculty, staff, students, and external laboratory partners
All required institutional background checks and compliance requirements must be completed at the time of hire, promotion, or transfer

Nice to have

Bachelor's degree in dental technology, healthcare operations, or a related field
Experience in academic medicine, dental education, or higher education environments
Prior experience collaborating with simulation programs, clinical operations, or digital dentistry initiatives
Demonstrated experience in laboratory workflow optimization, quality assurance program development, vendor coordination, cost analysis, or implementation of standardized operational protocols
Familiarity with digital dental platforms, laboratory information systems, and modern dental production technologies

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Assistant Director of Laboratory Affairs

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