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Assistant Director of Innovation and Technology

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Massachusetts Municipal Association

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Location:
United States , Acton

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The town of Acton is seeking a full-time Assistant Director of Innovation and Technology to join the IT department. This position plays a critical role in supporting daily operations of the Town’s technology environment, helping ensure systems remain reliable, secure, and responsive to the needs of municipal departments.

Job Responsibility:

  • Supporting daily operations of the Town’s technology environment
  • Ensuring systems remain reliable, secure, and responsive to the needs of municipal departments
  • Assisting in coordinating IT operations
  • Managing technology projects
  • Ensuring reliable technology services across town departments
  • Serving as the department’s operational lead
  • Supporting infrastructure oversight, vendor coordination, and implementation of technology initiatives
  • Assisting with supervising IT Technicians and the IT Help Desk Technician
  • Coordinating day-to-day assignments and providing technical guidance to staff
  • Serving as a technical resource for complex system issues
  • Collaborating with Town departments to identify and implement technology solutions that improve service delivery

Requirements:

  • Minimum of five to seven years of progressively responsible experience in information technology operations, infrastructure management, or systems administration
  • Experience supporting enterprise systems and coordinating technology projects
  • Bachelor’s degree in information technology, computer science, public administration, or related field
  • Or, any combination of education and experience

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 17, 2026

Employment Type:
Fulltime
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