Assistant Director of Human Resources Operations

• Take the lead on resolving employee relations matters
• coach and guide managers in handling issues affecting employee performance and business effectiveness
• Provide leadership guidance in recruitment
• Interview and recommend quality hires of leadership positions to management, as requested
• Develop, recommend, and implement HR policies and procedures that meet the organization's needs and comply with government and regulatory requirements
• Provide interpretation of policies, practices and procedures to both management and staff
• Participate and assist in training and development activities including onboarding and orientation programs as requested
• Assist in identifying training needs, research and prepare materials and present or facilitate sessions as appropriate
• Work with benefits team to manage leaves of absence, worker's compensation and other benefit related issues affecting managers and staff
• Investigate and prepare reports, documents and other materials for unemployment hearings and employment law cases in collaboration with Sr. HR leadership and legal counsel
• Take responsibility for investigating and preparing for unemployment hearings, grievances, arbitrations, and employment law cases
• Conduct investigations, recommend approaches to defense, identify and prepare witnesses and assemble and prepare statements, documents, reports, and other materials as appropriate in consultation with Sr. HR leadership and legal counsel
• Take responsibility for facilitating and coordinating recognition events, meetings and other employee-related activities including but not limited to Essential Piece, Retirement celebrations, focus groups, Service Awards dinner
• Manage performance of direct reports
• Provide orientation, coaching, training, and development
• Take corrective action when necessary
• Utilize corporate services resources such as HR, Compliance, Legal, Finance, IS, Marketing, etc. as appropriate
• Ensure appropriate staffing and resources to support department/agency services
• Monitor productivity throughout the year and participate in annual budget preparation
• Interview and participate in the selection process for qualified staff in collaboration with Human Resources and department management

• BA/BS in Human Resources or related field
• Minimum of 7 years Human Resources generalist experience required, including at least 3 years in a management role
• Must have strong recruiting and employee/labor relations experience
• PHR or SPHR certification is preferred
• Excellent written and verbal communication skills, including presentation skills are essential
• Strong computer skills with ability to use MS Office applications including Power Point, Word and Excel

PHR or SPHR certification is preferred

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• Qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)