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Assistant Director of Housekeeping

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Four Seasons

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Location:
Seychelles , Mahé Island

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Drive a culture of excellence, cleanliness, and attention to detail across all Housekeeping and Laundry operations, ensuring alignment with Four Seasons standards
  • Lead, train, develop, and manage Housekeeping and Laundry team members, including recruitment, onboarding, performance management, and disciplinary actions where required
  • Oversee daily operations by coordinating shift briefings, scheduling staff, and assigning tasks to ensure productivity, efficiency, and service excellence
  • Ensure the highest standards of cleanliness and maintenance across guest rooms, public areas, employee areas, and back-of-house spaces through regular inspections and follow-ups
  • Manage and respond to all guest requests and concerns promptly and professionally, ensuring exceptional service and guest satisfaction at all times
  • Coordinate housekeeping requirements for Residence owners and VIP guests, ensuring personalized and seamless service delivery
  • Support and oversee Laundry and Valet operations in the absence of the Laundry/Valet Manager to ensure continuity of service
  • Ensure effective communication within the department and across other hotel divisions to support smooth daily operations
  • Monitor and control departmental expenses, including labor, guest supplies, cleaning supplies, and contract services, ensuring alignment with budget targets
  • Participate in inventory management and assist in the preparation of the annual operating budget, including forecasting and capital planning
  • Ensure compliance with Four Seasons’ health, safety, and sanitation standards, as well as Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact
  • Foster a positive, professional, and collaborative work environment and support other departments during peak operational periods

Requirements:

  • Degree or Diploma in Hospitality Management or a related field preferred
  • Minimum 4–5 years of experience in Housekeeping operations, with at least 2–3 years in a supervisory or management role
  • Strong leadership, coaching, and team development skills
  • Excellent attention to detail with a strong commitment to cleanliness and quality standards
  • Strong organizational, analytical, and problem-solving abilities
  • Proven ability to manage budgets, control costs, and drive operational efficiency
  • Excellent communication and interpersonal skills with the ability to collaborate across departments
  • Ability to work effectively under pressure in a fast-paced environment
  • Strong understanding of housekeeping operations, laundry processes, and service standards within a luxury hospitality environment
  • Commitment to delivering exceptional guest experiences and upholding Four Seasons service culture

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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