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As the Assistant Director of Housekeeping you will be responsible for the day to day management of the housekeeping department. You will continually focus on quality and contribute to the hotel profitability through effective cost controls. You will also be responsible for developing and training ambassadors and ensuring that guest satisfaction and ambassador satisfaction goals are met. Ideally, situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York's 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.
Job Responsibility:
Oversee the operational activities of the housekeeping department
Manage budgets according to occupancy and forecasting
Implement guidelines and policies and procedures
Guide operations and establish a work environment which is conducive to achieving goals and objectives
Requirements:
You will have at least 3 years previous Rooms division management experience
You will have a four year degree or equivalent hospitality management experience
Experience managing in a union environment
Strong operational controls, budgeting, forecasting and scheduling skills
Ability to work well in stressful and high pressure situations
Multi-lingual and previous upscale management experience preferred
Nice to have:
Multi-lingual
Previous upscale management experience
What we offer:
Opportunity to work with an established worldwide hospitality organization which embraces cultural diversity and Corporate Social Responsibility activities