Assistant Director of Guest Service Jobs

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...

Location

United States , Washington D.C.

Salary:

67000.00 - 84000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Assists the Front Office Manager in administering front office functions
supervises staff on a daily basis
ensures guest and employee satisfaction
maximizes financial performance of the department
manages day-to-day operations
handles complaints and resolves conflicts
collaborates on improving departmental service
ensures compliance with policies and procedures

What we offer

Bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave

Fulltime

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...

Location

United States , Boston

Salary:

67000.00 - 84000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Assists the Front Office Manager in administering front office functions
supervises staff
ensures guest and employee satisfaction
maximizes financial performance of the department
manages day-to-day operations
handles complaints and disputes
improves service performance
ensures compliance with policies and procedures

What we offer

Bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave

Fulltime

Assistant Director of Sales

Assists in leading the property’s segmented sales effort (e.g., group, transient...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in the sales and marketing or related professional area
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing or related professional area

Job Responsibility

Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment
Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business
Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
Assists with the development and implementation of promotions, both internal and external
Recommends booking goals for sales team members
Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager
Participates in sales calls with members of sales team to acquire new business and/or close on business
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals
Assists Revenue Management with completing accurate six period projections

Fulltime

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...

Location

United States , New York

Salary:

84000.00 - 106000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Assist Front Office Manager in administering front office functions
Supervise staff
Ensure guest and employee satisfaction
Maximize financial performance of the department
Manage day-to-day operations
Handle complaints and resolve conflicts
Improve service performance
Collaborate on departmental service improvements
Provide exceptional customer service
Implement customer recognition programs

What we offer

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave

Fulltime

Assistant Director of Sales

Assists in leading the property’s segmented sales effort and assists in the impl...

Location

Malaysia , Putrajaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in the sales and marketing or related professional area
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing or related professional area

Job Responsibility

Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment
Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business
Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
Assists with the development and implementation of promotions, both internal and external
Provides positive and aggressive leadership to ensure maximum revenue potential
Recommends booking goals for sales team members
Approves space release for catering to maximize revenue in the absence of a Business Evaluation Manager
Participates in sales calls with members of sales team to acquire new business and/or close on business
Executes and supports the operational aspects of business booked
Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals

Fulltime

Assistant Director of Catering

The Assistant Director of Catering at Bvlgari Hotel Beijing will support Sales &...

Location

China , Beijing

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Perform general office duties to support Sales & Marketing
Prepare sales-related documents
Promote awareness of brand image
Gather materials and assemble information packages
Use sales techniques to maximize revenue
Enter, retrieve, reconcile, and verify information in software
Answer guest questions about property facilities/services
Serve as the point of contact for clients
Follow all company policies and procedures
Welcome and acknowledge all guests

What we offer

Inclusive, people-first culture
Non-discrimination policy
Opportunity to work with a luxury brand
Global team environment

Fulltime

Assistant Director of Sales - Weddings & Social

Assistant Director of Sales position at Four Points by Sheraton Kuala Lumpur Cit...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 1 year experience in sales and marketing or related professional area
Experience in developing and executing sales strategies
Experience in maximizing revenue and managing sales activities
Experience analyzing sales and financial data
Experience ensuring exceptional customer service
Experience building successful relationships with stakeholders

Job Responsibility

Assist in leading property's segmented sales effort
Implement segment sales strategy and achieve revenue goals
Conduct day-to-day sales activities with focus on building long-term customer relationships
Achieve personal booking goals
Work with sales leader to implement sales strategy
Assist in development and implementation of solicitation programs
Create and implement sales plans addressing revenue and customers
Assist with development of promotions
Provide leadership to ensure maximum revenue potential
Approve space release for catering to maximize revenue

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Supportive community environment
Global team membership
Career development opportunities

Fulltime

Assistant Director of Business & Development

The Assistant Director of Business & Development at Bvlgari Hotel Beijing will s...

Location

China , Beijing

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Perform general office duties to support Sales & Marketing
Prepare sales-related documents
Promote awareness of brand image
Gather materials and assemble information packages
Use sales techniques to maximize revenue
Enter, retrieve, reconcile, and verify information in software
Answer guest questions about property facilities/services
Serve as the point of contact for clients
Follow company policies and procedures
Maintain confidentiality of proprietary information

What we offer

Join a portfolio of brands with Marriott International
Be part of an inclusive, people-first culture
Work in a luxury hotel environment

Fulltime

Assistant Director of Guest Service

Marriott Bonvoy

Location:
Italy, Roma

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Assistant Director of Guest Service

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Location:Italy, Roma

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 23, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
Italy, Roma

Category:
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Contract Type:
Not provided

Job Posted:
March 23, 2025