Assistant Director of Front Office Job at Marriott Bonvoy

Assistant Director of Front Office

Responsible for all front office functions and staff. Areas of responsibility in...

Location

Canada , Montreal

Salary:

73000.00 - 97000.00 CAD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
Ensures recognition of employees is taking place across areas of responsibility
Communicates performance expectations in accordance with job descriptions for each position and monitors progress

Fulltime

Assistant Director of Front Office

Responsible for all front office functions and staff. Areas of responsibility in...

Location

Canada , Montreal

Salary:

73000.00 - 97000.00 CAD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
Ensures recognition of employees is taking place across areas of responsibility
Communicates performance expectations in accordance with job descriptions for each position and monitors progress

What we offer

Programme De Bonification Annuelle
Options De Travail Flexibles
Régime De Retraite Et Avantages Sociaux Compétitifs
Avantages Voyages Exclusifs Marriott

Fulltime

Assistant Director of Front Office

Responsible for all front office functions and staff. Areas of responsibility in...

Location

United States , New York

Salary:

81000.00 - 107000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Responsible for all front office functions and staff
Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop
Directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Leading Guest Services Team
Maintaining Guest Services and Front Desk Goals
Managing Projects and Policies
Ensuring Exceptional Customer Service
Managing and Conducting Human Resource Activities

Fulltime

Assistant Director of Front Office

Responsible for all front office functions and staff. Areas of responsibility in...

Location

United States , New York

Salary:

81000.00 - 107000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees
Manages all day-to-day operations
Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team

Fulltime

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...

Location

United States , Boston

Salary:

75000.00 - 99000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
Ensures guest and employee satisfaction and maximizes the financial performance of the department
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Supervises and manages employees
Manages day-to-day operations
Ensures employee recognition is taking place on all shifts
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Develops specific goals and plans to prioritize, organize, and accomplish your work
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

What we offer

Relocation Assistance Available

Fulltime

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...

Location

United States , Boston

Salary:

75000.00 - 99000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job Responsibility

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process
Ensures guest and employee satisfaction and maximizes the financial performance of the department
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Supervises and manages employees
Manages day-to-day operations
Handles complaints, settling disputes, and resolving grievances and conflicts
Provides services that are above and beyond for customer satisfaction and retention
Implements the customer recognition/service program
Ensures compliance with all Front Office policies, standards and procedures

What we offer

Relocation Assistance Available

Fulltime

Assistant Director of Front Office

Responsible for all front office functions and staff. Areas of responsibility in...

Location

United States

Salary:

89251.00 - 157615.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
Ensures recognition of employees is taking place across areas of responsibility
Communicates performance expectations in accordance with job descriptions for each position and monitors progress

What we offer

health care benefits
flexible spending accounts
401(k) plan
accrued paid time off (including sick leave where applicable)
life insurance
disability coverage
other life and work wellness benefits
may include incentive compensation

Fulltime

Assistant Director of Front Office

Responsible for all front office functions and staff. Areas of responsibility in...

Location

United States

Salary:

89251.00 - 157615.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in guest services, front desk, or related professional area

Job Responsibility

Lead, influence, and encourage the guest services team
Supervise and manage employees
Manage day-to-day front office operations
Achieve and exceed performance, budget, and team goals
Ensure compliance with all Front Office policies, standards and procedures
Provide exceptional customer service and handle guest problems
Identify developmental needs of others and provide coaching
Interview and hire managers and hourly team members
Analyze operational challenges and facilitate solutions

What we offer

Health care benefits
Flexible spending accounts
401(k) plan
Accrued paid time off
Life insurance
Disability coverage
Other life and work wellness benefits
May include incentive compensation

Fulltime

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Assistant Director of Front Office

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