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Assistant Director of Food and Beverage

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Four Seasons

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Location:
China , Hangzhou

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Provide leadership and management for the Food & Beverage Division by establishing plans of character, integrity, and quality, which result in the long-range continued growth, and profitability of the division and Hotel. This role is part of Food and Beverage department, reporting into General Manager.

Job Responsibility:

  • Coordinate the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met, long-range strategic planning for outlet operation
  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the division and hotel
  • The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships
  • The ability to work closely with the General Manager and Planning Committee to design effective menus, wine lists, and amenity options while ensuring excellent product quality at a fair price
  • Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments
  • Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors
  • Assist with service of food items to guests
  • Assist with set-up and cleaning of operational areas
  • Create and post employee schedules
  • To perform other tasks or responsibilities assigned by superiors.

Requirements:

  • Minimum 8 years’ experience in related position with Four Seasons or other organization
  • Mandarin Speaking is required
  • Being calm and patient and being of service passion. Team player. Being fair and responsible. Be passion and love working
  • Be familiar with computer software including Microsoft, CAD. Be of excellent business writing skills
  • Reading, writing and oral proficiency in the English language
  • Good knowledge of Word, Excel and PowerPoint
  • Logic, eye for details, approachable and willing to help
  • Proven leadership skills in a hotel/resort environment
  • Highest level of integrity and transparency
  • Strong interpersonal and relationship-building skills to work with cross-functional teams, to negotiate resources and influence stakeholders, and to gain acceptance of and commitment to plans, ideas, initiatives, etc.
  • Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings
  • Promote a continuous learning environment that creates an atmosphere for professional development opportunities
  • Apply an ethical approach to influence the outcome of situations
  • Serve as a role model for others by demonstrating appropriate business conduct and ethical principles
  • Continuously seek to improve/develop the performance of others and continuously strive to improve his/her own performance
  • Work in a safe, prudent, and organized manner
  • Require a working technical knowledge of generally accepted accounting principles and job knowledge of all positions in Accounting, Purchasing and Food & Beverage control. Working knowledge is generally learned on-the-job or through a series of professional certifications
  • Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software
  • A working knowledge of hotel systems and operations
  • Strategic, analytical, and solid business acumen.
What we offer:
  • Competitive Salary, wages and benefits
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Employee service awards
  • Employee activities

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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