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Assistant Director of Event Planning and Catering

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Marriott Bonvoy

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Location:
United States

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

116000.00 - 155000.00 USD / Year
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Job Description:

Leads and directs the Convention Services department at the Gaylord Pacific Resort & Convention Center. Responsible for departmental leadership, operations, customer service, and human resources activities to ensure successful event execution and profitability.

Job Responsibility:

  • Leads and directs the Convention Services department
  • Directs the activities and monitors the performance of the Convention Services leadership team
  • Assists the Director of Convention Services in preparing and administering the Convention Services budget
  • Assists and directs the management of revenues and the development of new revenue sources
  • Promotes appropriate communication to all operational departments and assists in problem resolution
  • Verifies that all operational policies and procedures are maintained throughout the convention services operation
  • Promotes compliance to all applicable life safety codes and regulations
  • Promotes profitability of the departments
  • Develops the annual department strategic plan and verifies all areas adhere to the goals and objectives
  • Promotes successful conference planning
  • Interacts with the client throughout the planning process and event execution to verify expectations are exceeded
  • Partners with the Sales team to assist with the sales and turnover process and problem resolution
  • Fosters all vendor relationships
  • Develops the content and maintains the accuracy of the meeting planners’ information, facility guidelines and online meeting tool
  • Verifies that client and meeting planning satisfaction goals are achieved
  • Supports and communicates all details of convention events to operating departments and customers
  • Manages the quality process in areas of customer service and employee satisfaction
  • Provides constructive coaching and counseling to employees
  • Directs the development, training, and mentoring of employees
  • Demonstrates knowledge of how and when to impose deadlines and delegate tasks
  • Motivates and provides a work environment in which employees are productive
  • Listens and responds to employee's needs
  • Manages group or interpersonal conflict situations
  • Develops and manages hourly employees
  • Engages in goal setting and conducts reviews for the Convention Service Managers

Requirements:

  • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 5 years’ experience in the event management or related professional area

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
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