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Compass Associates are proud to be partnering with Royal Star & Garter to recruit an Assistant Director of Community Services at a pivotal time in the charity’s development. This role sits at the heart of the organisation’s five-year strategy, supporting the transformation of community-based services into a scalable, evidence-led, national model of support for the UK’s Armed Forces community. The postholder will lead the design, development and delivery of innovative community programmes that expand reach, improve outcomes, and ensure services remain responsive, impactful and sustainable.
Job Responsibility:
Lead the development and delivery of the community services strategy
Design and implement multi-option service models, enabling scalable, evidence-led provision
Develop innovation pathways from design through to pilot, evaluation and scale
Benchmark services and ensure continuous improvement aligned with veteran needs
Provide visible, values-based leadership across all community services
Lead and develop multidisciplinary teams including innovation, clinical leadership and data functions
Foster a culture of collaboration, learning and continuous improvement
Oversee therapy access, wellbeing outreach, community hubs and end-of-life pathways
Build strong partnerships with NHS organisations, hospices, commissioners and veterans’ groups
Represent Royal Star & Garter nationally across sector networks and events
Support funding applications and service development bids through evidence and evaluation
Requirements:
Senior leadership experience in health, social care or community services
Proven experience in service development, transformation or innovation
Strong understanding of governance, safeguarding and multi-agency working
Experience working within or alongside regulated services
Experience leading multidisciplinary or cross-functional teams
Strong analytical mindset with experience using data and evaluation to shape services
Nice to have:
Experience in veteran-focused, charitable or community health settings
Track record of leading pilots, transformation or service redesign
Master’s level qualification or equivalent professional expertise