Assistant Director of Business Operations for Perioperative and Procedural Services Job at The University of Kansas Health System (Lenexa)

Job Description

Under the direction of the Senior Director of Business Operations, is responsible for organizing, directing, and coordinating the activities and business operations of the Perioperative and Procedural Services Centralized Scheduling and Revenue Cycle/Resource teams. Provides cross-functional guidance, leadership and expertise for surgical and procedural business operations support for analysis, governance, compliance, performance improvement.

Job Responsibility

Help build, define, and develop centralized business operations strategies for Perioperative and Procedural Services
Oversee and direct the daily business operations of defined departments
Supervise all staff supporting business operations (surgical and procedural scheduling, charging, auditing, and preference card support)
Participates in the assessment of the department as well as individual education needs
Plans programs/ in-services to meet staff needs
Serve as an expert around specific team competencies, maintains necessary business and/ or clinical competencies for assigned areas
Facilitate consensus and adoption of key performance indicators and standardized procedures that minimize variation and inefficiencies across the system
Work intimately with physicians and perioperative leaders to negotiate optimum value throughout the system
Assist and support surgical and procedural departments to achieve the key performance indicators
Identify and address opportunities for integration and standardization of key performance indicators across the system
Oversee development and maintenance of all dashboards, scorecards, and timelines related to the execution of assigned initiatives
Serve as a division team leader for business operations, advising and collaborating with department leaders as they carry out the vision and division strategies
Use time and resources to the best possible advantage for successful completion of job responsibilities
Determine how to use resources to meet schedules and goals
Guide team members to achieve goals in accordance with established policy and procedure
Ensure collaboration across unit to maximize teams’ operational effectiveness and value add
Direct staff in setting team priorities in alignment with division strategy, evaluates work assignments, and provides ongoing assistance and performance development/ growth
Assist in the establishment of programs, policies, and standard operating procedures reflecting the philosophy and objectives of the unit and division
Assist Senior Director in connecting project work across the division and health system
Provides recommendations and direction regarding proposed projects and/or other related programs
Create and deliver presentations that translate complex information into business terms appropriate for executive-level constituents
Represent the Senior Director or Senior Advisor at internal and external meetings, as designated
Represent Perioperative and Procedural Services at national, state, and local meetings, conferences, and other public events
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Requirements

Master's Degree in Healthcare Administration, Business Administration, Nursing, or other healthcare related degree from an accredited college or university
5 or more years of experience managing a team in a healthcare setting and demonstrated success in organizational leadership and change management
Experience in business operations in a highly complex surgical or procedural enterprise and/or direct experience in healthcare quality/performance improvement or project management
Previous experience in leading large scale surgical, procedural, or other system level projects
Advanced skills in Microsoft Suite - Excel, PowerPoint, etc.
Strong history and track record of completing quality projects on time, as well as coaching and mentoring others to success
Demonstrated ability and willingness to learn and develop new skills and capabilities to help advance work across the Perioperative and Procedural Division and throughout the health system
Strong organizational, analytical, and critical thinking skills
Able to handle stressful situations with perseverance and professionalism
Ability to manage multiple priorities and assess/adjust quickly to changing priorities
Ability to collaborate with a wide range of stakeholders and work as an effective member of a multifaceted team
Competence to build and effectively manage interpersonal relationships at all levels of the company
Excellent active listening, negotiation, and presentation skills

Nice to have

Experience with surgical or procedural scheduling and pre-procedure call workflows
Experience in surgical or procedural revenue cycle management
Experience with Epic is a plus

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Assistant Director of Business Operations for Perioperative and Procedural Services

Job Description

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