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Assistant Director of Beverage & Food

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Marriott Bonvoy

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Location:
Australia , Sydney

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

W Sydney is now casting for an Assistant Director of Beverage & Food to assist in leading the Beverage and Food operation that includes restaurant, bars, room service and banqueting. The Assistant Director of Beverage & Food drives operational excellence across all venues, delivering high-quality service and outstanding guest experiences. The role strengthens daily operations, improves efficiency, and upholds brand standards while supporting the hotel’s B&F concepts. Working closely with the Director of Beverage & Food and the wider B&F and Events/Catering leadership team, the Assistant Director ensures seamless execution, operational consistency, and continuous improvement to elevate guest satisfaction and team performance.

Job Responsibility:

  • Assist in leading the Beverage and Food operation that includes restaurant, bars, room service and banqueting
  • Drives operational excellence across all venues, delivering high-quality service and outstanding guest experiences
  • Strengthens daily operations, improves efficiency, and upholds brand standards while supporting the hotel’s B&F concepts
  • Working closely with the Director of Beverage & Food and the wider B&F and Events/Catering leadership team
  • Ensures seamless execution, operational consistency, and continuous improvement to elevate guest satisfaction and team performance

Requirements:

  • Assist in developing and executing Beverage and Food Strategy and Goals
  • Develops a beverage and food operating strategy that is aligned with the brand’s business strategy and leads its execution
  • Ensure consistently high service quality and elevate guest satisfaction through strong operational management and service delivery
  • Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts
  • Sets expectations and holds beverage and food leadership team accountable for demonstrating desired service behaviors and achieving goals
  • Communicates critical information gained from pre- and post-convention meetings to areas of responsibility
  • Reviews financial reports and statements to determine how the department is performing against budget
  • Ensures cash control and liquor control policies are in place in beverage and food areas and followed by all B&F talent
  • Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service
  • Creates an atmosphere in all beverage and food areas that meets or exceeds guest expectations
  • Reviews guest feedback, guest satisfaction results and other data to identify areas of improvement
  • Strives to improve service performance
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process
  • Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job
  • Ensures B&F talent receive on-going training to understand guest expectations
What we offer:
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • The best hotel training opportunities produced independently by W Sydney and internationally recognized training programs by Marriott International
  • Discounts on food & beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
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