CrawlJobs Logo

Assistant Director of Banqueting Operations

United Kingdom, London · Job Posted June 02, 2026
Apply Position
Job Link Share

Job Description

Directs and motivates team while personally providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

Job Responsibility

  • Projects supply needs for the department
  • Maintains and applies knowledge of all laws as they relate to an event
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
  • Adheres to and reinforces all standards, policies and procedures
  • Ensures established sanitation levels are maintained
  • Manages departmental inventories and maintains equipment
  • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory
  • Schedules banquet service staff to forecast and service standards while maximizing profits
  • Develops lasting relationships with groups to retain business and increase growth
  • Sets goals and delegates tasks to improve departmental performance
  • Conducts monthly department meetings with the Banquet team
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends
  • Acts as a liaison to the kitchen staff
  • Leads shifts and actively participates in the servicing of events as needed
  • Sets a positive example for guest relations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Responds to and handles guest problems and complaints
  • Empowers employees to provide excellent customer service
  • Ensures employees understand expectations and parameters
  • Strives to improve service performance
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Reviews comment cards and guest satisfaction results with employees
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
  • Observes service behaviors of employees and provides feedback to individuals
  • Monitors progress and leads discussion with staff each period
  • Participates in the development and implementation of corrective action plans
  • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges
  • Attends and participates in all pertinent meetings.

Requirements

  • High school diploma or GED
  • 3 years experience in the event management, food and beverage, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Assistant Director of Banqueting Operations

8 matching positions

Banquets Manager

The Banquet Manager is responsible for overseeing the successful execution of al...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Speak clearly
  • Talk easily with all kinds of people to put them at ease
  • Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service
  • Perform a variety of activities, changing activities frequently and sometimes without notice
  • Analyze and interpret established policies
  • Make business decisions based on banquet event orders and similar facts as well as on your own experience and personal opinions
  • Work seamlessly with the general public, customers, employees, and union officials with tact and courtesy
  • Plan and organize the work of others
  • Change activity frequently and cope with interruptions
  • Speak and write clearly
Job Responsibility
Job Responsibility
  • Oversees all banquet staff (except kitchen)
  • Develop line schedules to optimize productivity and coverage
  • Ensure actual coverage meets guest service standards and business demands
  • Oversee orders of needed supplies
  • Review Banquet Event Orders (BEOs) to ensure operational accuracy, event readiness, and proper communication across departments
  • Conduct pre-shift and pre-event briefings to review event timelines, service expectations, and special guest requests
  • Monitor banquet events in progress to ensure service standards, timing, and presentation meet luxury hospitality expectations
  • Anticipate operational challenges and implement solutions proactively during event execution
  • Train, coach, and mentor banquet colleagues including Supervisors, Captains, Servers, and Setup teams
  • Provide ongoing performance feedback and support professional development within the banquet team
What we offer
What we offer
  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts
  • Added luxuries to enhance your experience
  • Fulltime
Read More
Arrow Right

Paymaster

Four Seasons is powered by our people. We are a collective of individuals who cr...
Location
Location
South Korea , Seoul
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College education or equivalent experience
  • Minimum one to two years experience in related position with Four Seasons or other organization
  • Prior Accounting and ADP knowledge is a plus
  • Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings
  • High degree of professional integrity
  • Apply an ethical approach to the outcome of situations
  • Proactively implement a structured process of collecting and analyzing data to ensure timely processing
  • Understand consequences to all decisions and use all information available to ensure favorable results
  • Serve as a role model for others by demonstrating appropriate business conduct and ethical principles
  • Continuously seek to improve/develop the performance of others and continuously strive to improve his/her own performance
Job Responsibility
Job Responsibility
  • Maintain harmonious and professional relationship with co-workers, supervisors and all departments
  • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Conduct self in a professional manner at all times and maintain strict confidentiality of all payroll information
  • Reconcile paycheck discrepancies with Department Heads or individual employees
  • Review employee status changes and PSA requests with the Human Resources Department to ensure accurate data entry
  • Assist the Human Resources Department in maintaining vacation accruals
  • Reconcile Banquet and F&B outlet tips and service charges with the Income Auditor on pay-period basis
  • Assist the Human Resources Department with employee’s W-2 and paycheck requests, employment verification forms and similar requests
  • Assist in other areas of the Accounting office as needed
  • Input data from all PSAs into payroll system only after proper approvals
  • Fulltime
Read More
Arrow Right

Assistant Director, Banquet Event Operations

JOB SUMMARY Directs and motivates team while personally providing high quality ...
Location
Location
Canada , Toronto
Salary
Salary:
96000.00 - 126000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in the event management, food and beverage, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the event management, food and beverage, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Directs and motivates team while personally providing high quality service based on requirements and standards
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Provides clear and concise communications to everyone having ownership in the success of the event
  • Identifies training opportunities and plans a strategy to accomplish goals
  • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props)
  • Maintains and applies knowledge of all laws, as they relate to an event
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
  • Adheres to and reinforces all standards, policies, and procedures
  • Ensures established sanitation levels are maintained
  • Manages departmental inventories and maintains equipment
What we offer
What we offer
  • Bonus Eligible
  • Fulltime
Read More
Arrow Right

Banquet Captain

ASM, the leader in privately managed public assembly facilities has an excellent...
Location
Location
United States , Richmond
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum two-year formal experience as Banquet Captain
  • Strong skills in service management, banquet operations, and employee training and motivation
  • Ability to Bartend
  • Able to stand / walk for 6 hours or more based on the need
  • Able to lift up to 30 lbs. or more based on the need
  • Able to work overtime, weekends and holidays if needed
  • Must wear appropriate uniform at all times
  • Excellent communication skills
  • Positive interpersonal skills
Job Responsibility
Job Responsibility
  • Ensuring all set up of functions is prepared per master Banquet Event Order (BEO)
  • Communicating with Banquet Manager, Executive Chef, Event Sales Managers, or Director of Center Sales regarding last minute changes
  • Conducting pre-function training and menu meetings
  • Following all opening procedures to ensure areas are secure and energy efficient
  • Supervising handling of equipment for function set-up
  • Supervising the set-up of Events
  • Drafting accurate post-function Captain’s Report (critique)
  • Ensuring all pre-set rooms are properly and completely set for the next shift
  • Following all closing procedures to ensure areas are secure and energy efficient
  • Supervising handling of equipment for function tear down
  • Parttime
Read More
Arrow Right

Workspaces & Experiences Assistant

Keep the heartbeat of Aledade's dynamic headquarters running smoothly while crea...
Location
Location
United States , Bethesda
Salary
Salary:
51000.00 - 63000.00 USD / Year
aledade.com Logo
Aledade, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of relevant working experience, including experience as an Office or Banquet assistant
  • Bachelor’s Degree in a relevant field
  • Ability to work full time in Bethesda office with flexibility to occasionally work outside of core business hours
  • In-depth understanding of office management and daily operations
  • Strong team-centric focus and bias towards action, partnering with fellow Workspaces Assistant to meet company goals
  • Hands on experience with Google Suite
  • Working knowledge of office equipment, like printers and fax machines
  • Excellent verbal and written communication skills
  • Strong organizational and time-management skills
  • Attention to detail and problem-solving skills
Job Responsibility
Job Responsibility
  • Assist with a range of duties associated with the smooth daily operations of Aledade’s HQ/Event venue, such as: welcoming remote-first colleagues and visitors to office, maintenance and stocking of pantry supplies and amenities, processing incoming and outgoing mail and packages, ordering and setting up catering, and ensuring the space is welcoming, tidy, and well organized, setting up and breaking down conference rooms, printing name badges, ordering and setting up swag items
  • Research and order catering and supplies and making recommendations about next steps to the Events Lead, utilizing quantitative and qualitative data
  • Support the Director of Workspaces & Experiences as needed to execute on the vision for each event to ensure success
What we offer
What we offer
  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options
  • Fulltime
Read More
Arrow Right

Accounting Assistant

The Income Audit position is responsible for the verification and reporting of h...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Require a working technical knowledge of generally accepted accounting principles, and Four Seasons Internal Controls, Policies and Procedures as it relates to Accounts Payable
  • Ability to operate fax, scanner, copier, telephone, adding machine, calculator
  • Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software
  • Ability to read, write and speak English
  • Require a flexible schedule in order to accomplish all major responsibilities and tasks
  • Successful candidates must possess legal work authorization for Japan
  • be fluent in English and Japanese business communication
Job Responsibility
Job Responsibility
  • Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with Four Seasons’ Internal Controls and local hotel polices
  • Ensure that accurate room revenue is captured, recorded and posted
  • Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue and F&B Miscellaneous Revenue is fully captured, recorded and posted
  • Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance for follow up with the hotel management
  • Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger and deposit ledger) and any discrepancies are corrected as identified and brought to the attention of Assistant Director of Finance
  • Verify credit card settlements and transmissions to receipts in bank and outstanding balances are traced for future receipt and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance’s attention
  • Update credit card reconciliations on a daily basis that agree to transmissions and receipts
  • Investigate credit card settlement discrepancies and rectify issues
  • Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations
  • Ensure post-departure allowances with all applicable backup is approved and signed per local policy and included in the SR-5
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • 50%F&B outlet discount for other Four Seasons Hotel in Japan
  • Complimentary Employee Meals
  • Social insurance
  • Define contribution benefit
  • Yearly health checks up
  • Fulltime
Read More
Arrow Right

Event Manager

The Event Manager provides professional client services support in the planning,...
Location
Location
United States , Irving
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree (B. A.) from four-year college or university
  • 5+ years related experience in the convention center and/or large hotel hospitality industry with experience managing large events/conventions
  • Experience creating menus for clients and BEO’s
  • Working knowledge of the principles of hospitality management, facility management, services and equipment for a similar facility
  • Excellent organizational, planning and interpersonal skills
  • Good written and verbal skills
  • Ability to prioritize multiple projects/multitasking
  • Demonstrate problem-solving and communication skills
  • Supervisory experience preferred
  • Professional presentation, appearance and work ethic
Job Responsibility
Job Responsibility
  • Oversees all aspects of facility operations related to events by communicating with Director of Operations and/or Director of F & B
  • Produce approved Banquet Event Orders (BEO’s) for each event and ability to create customized menus for Food & Beverage
  • Meets with client groups to plan and organize assigned meetings and/or events
  • Coordinates activities with the various service contractors for assigned meetings and/or events
  • Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures
  • Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements, payment schedules and other relevant details
  • Prepares cost estimates and ensures all costs are paid before the event takes place
  • Provides clear, concise, and timely communication of detailed requirements to operational departments
  • Assists in scheduling operational set-ups to provide equipment or service needs
  • Monitors facility set-up when necessary and communicates all issues with respective Directors
  • Fulltime
Read More
Arrow Right

Restaurant Manager

Responsible for the overall operations and service of meals in all dining venues...
Location
Location
United States , Austin
Salary
Salary:
25.00 - 30.00 USD / Hour
atriaseniorliving.com Logo
Atria Senior Living
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or General Education Degree (GED) required
  • two (2) years of experience in front of the house supervision
  • College or culinary institute degree preferred
  • Strong organization and time management skills
  • Basic Computer skills – Microsoft word and Excel
  • Able to carry a tray with at least six (6) meals and/or beverages at any given time
Job Responsibility
Job Responsibility
  • Responsible for the overall operations and service of meals in all dining venues of the community
  • Responsible for the hiring, training and development, and ongoing performance management of the wait staff
  • Provide high levels of customer service and create a restaurant style dining atmosphere
  • Work closely with Director of Culinary Services and Executive Director to keep residents satisfied
  • Assist with the preparation and execution of the Art of Atria Dining enhancement programs
  • Review the daily menu with residents and staff
  • Orient new residents to menus, dining room hours, and dress code
  • Solve issues before they become problems or complaints
  • Assist with room service delivery
  • Document and report resident attendance for meals
What we offer
What we offer
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety
  • Fulltime
Read More
Arrow Right