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Assistant Director for Student Staff Recruitment, Selection, and Training

United States, Norfolk Employment contract · Job Posted May 29, 2026
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Job Description

Reporting to the Associate Director for Residence Education, the Assistant Director for Student Staff Recruitment, Selection, and Training is responsible for overseeing the recruitment, selection, training, and development processes for HRL's undergraduate and graduate student staff. In conjunction with the Residence Education Leadership Team (RLT), and the Residence Hall Director (RHD) staff, the position creates and administers recruitment strategies, develops and facilitates application and interview processes, and coordinates departmental selection and placement of almost 300 undergraduate student staff, including Resident Assistants (RAs), Desk Receptionists (DRs), Night Desk Receptionists (NDRs), Office Assistants (OAs), Facilities Assistants (FAs), and 10 graduate student staff. This position also develops and facilitates beginning of semester trainings in fall and spring semesters, as well as ongoing development, for undergraduate and graduate student staff in order to ensure they are well-equipped to perform their roles effectively. In addition, this position collaborates with a wide variety of campus offices to coordinate recruitment and training processes, addresses individual student and parent problems, enforces HRL policies, procedures, and regulations, adjudicates student accountability cases as a Conduct Educator, and serves in the HRL Housing On-Call rotation.

Job Responsibility

  • Overseeing the recruitment, selection, training, and development processes for HRL's undergraduate and graduate student staff.
  • Creating and administering recruitment strategies, develops and facilitates application and interview processes, and coordinates departmental selection and placement of almost 300 undergraduate student staff, including Resident Assistants (RAs), Desk Receptionists (DRs), Night Desk Receptionists (NDRs), Office Assistants (OAs), Facilities Assistants (FAs), and 10 graduate student staff.
  • Developing and facilitating beginning of semester trainings in fall and spring semesters, as well as ongoing development, for undergraduate and graduate student staff.
  • Collaborating with a wide variety of campus offices to coordinate recruitment and training processes.
  • Addressing individual student and parent problems, enforces HRL policies, procedures, and regulations.
  • Adjudicating student accountability cases as a Conduct Educator.
  • Serving in the HRL Housing On-Call rotation.

Requirements

  • A Master's degree in College Student Development, Higher Education, Counseling, or a related field.
  • Considerable post master's, full time, progressive, supervisory experience in a residence hall /housing office environment.
  • Live-in/on residence hall experience, supervising a variety of staff members.
  • Considerable experience in developing and implementing staff recruitment, selection, training, development and evaluation programs and activities.
  • Considerable experience responding to and handling various crisis and emergency situations and serving as part of an on-duty rotational staffing model.
  • Considerable demonstrated skills and experience in training, presentations, organization, attention to detail, use of technology, working with groups, leadership, flexibility and professionalism.
  • Demonstrated leadership and commitment to promoting respect and appreciation of diversity in all recruitment and selection processes. Must possess the ability to work in a diverse environment.
  • Demonstrated ability to relate to individuals and groups with widely varying backgrounds, perspectives, education, and skills.
  • Must be able to establish and maintain positive and effective working relationships with other staff members, students, the general public and within the department and throughout campus.
  • Strong written and oral communication skills.
  • Considerable demonstrated leadership including skills in problem solving, crisis intervention, planning, and staff development.
  • Basic skills and knowledge of assessment methods and processes.

Nice to have

  • Considerable supervisory experience with professional staff members.
  • Basic experience developing and monitoring a budget.
  • Considerable experience with recruitment, selection, training, evaluation and academic initiatives, including academic support in residence halls, and/or academic intervention.
  • Basic understanding of a Residential Curriculum.
  • Working knowledge and experience with Star Rez and Maxient software.
  • Working knowledge of legal issues, case law, etc. in Human Resources.

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