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Reporting to the Director of Business & Operations, the Assistant Director of Event Services is responsible for successfully managing all rental events and coordinating the use of the Newman Center space. The Assistant Director oversees the rental client experience from inquiry to event financial reconciliation and ensures a quality, efficient experience for all. This position assists with the management of daily operations, supervises event employees, coordinates with other Newman Center staff areas (production services, ticketing, patron services, artistic operations, advancement, marketing), and provides input on the development and implementation of policies for these areas. The position is responsible for creating the annual external and internal event budgets and monthly forecasting, in collaboration with the Director of Business & Operations.
Job Responsibility:
Managing all rental events and coordinating the use of the Newman Center space
Overseeing the rental client experience from inquiry to event financial reconciliation
Assisting with the management of daily operations
Supervising event employees
Coordinating with other Newman Center staff areas
Providing input on the development and implementation of policies
Creating the annual external and internal event budgets and monthly forecasting
Managing the largest revenue generating department at the Newman Center
Actively pursuing new business opportunities for the Newman Center
Identifying and pursuing relationships with new clients
Drafting deal terms with clients for review by Executive Director
Developing and maintaining strong relationships with repeat clients
Scheduling and coordinating between all events that take place in NCPA
Overseeing, creating and implementing policies and procedures for use of Newman Center venues
Ensuring Event Services department returns phone calls and emails in a timely manner
Supervising University and externally contracted event personnel
Presiding at production meetings with Newman Center staff
Supervising and managing high-profile events
Requesting maintenance and repairs in common areas
Reviewing and updating the Event Management Handbook on a regular basis
Identifying best practices and trends in the industry
Supervising 1 full-time Event Manager and 3 part-time Managers on Duty
Requirements:
Bachelors degree or equivalent in Arts Administration or in related field, OR equivalent experience.
3-5 years coordinating and implementing large-scale public assembly events.
Two years of experience supervising professional staff
Nice to have:
Certified Event Planner
Momentus software experience
25Live scheduling software
Experience in Higher Education
Experience with VIP clients and high-profile guests and/or donors
3-5 years direct experience working in show production, facilities or theatre operations: or equivalent combination of education and experience preferred. Previous experience and/or training in a venue.
Master’s Degree or equivalent experience
5 years of experience managing events in an academic setting