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This role entails supervising a team responsible for maintaining several OIT Data Center Facilities, including locations at 115 Waterman St, 180 George St, 121 South Main St, Friedman Hall , OSHEAN Data Center in Springfield Mass and additional facilities as necessary. The primary focus involves overseeing tasks such as receiving, placing, installing, removing, maintaining and coordinating equipment related activities and resources within these Data Centers. Close collaboration with OIT technical teams is vital to ensure the effective fulfillment of their needs and timelines. Additionally, this role involves aiding in work planning and prioritization to meet deadlines consistently.
Job Responsibility:
Supervising a team responsible for maintaining several OIT Data Center Facilities
Overseeing tasks such as receiving, placing, installing, removing, maintaining and coordinating equipment related activities and resources within these Data Centers
Close collaboration with OIT technical teams to ensure the effective fulfillment of their needs and timelines
Aiding in work planning and prioritization to meet deadlines consistently
Directing staff in monitoring and documenting the facility's physical layout and environmental aspects
Directing and assisting staff with equipment racking and stacking
Close coordination with Facilities Management and Vendors for electrical, mechanical, HVAC, and other systems
Cultivating a culture of continuous improvement and explore opportunities to automate repetitive tasks
Offering secondary support across all areas
Coordinating the team's rotation for 24-hour on-call incident management
Serving as the primary responder for team escalations
Requirements:
Bachelor’s degree preferred
Higher education experience preferred
5-10 years managing datacenter operations and datacenter facility
Supervisory experience required
Power and cooling management in a High-Performance Computing environment experience is essential
Experience leading small projects required
Strong understanding of HVAC/data center cooling systems (CRAC/CRAH units, in-row cooling, rear-door heat exchangers, chilled water systems)
Knowledge of power distribution (PDUs, RPPs, UPS, dual power feeds, generator systems)
Experience with environmental monitoring platforms (temperature, humidity, leak detection, airflow)
Expertise in rack/stack design and layouts (hot aisle/cold aisle, containment strategies, rack elevations)
Knowledge of Sunbird or other DCIM (Data Center Infrastructure Management) platforms
Knowledge of Hot/Cold aisle containment engineering