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The Assistant Director Housekeeping Services oversees the quality standards and practices of the housekeeping process for an assigned area(s) or location(s). Oversees the staffing and scheduling process to ensure appropriate coverage to maintain a clean and safe environment. Assists in ensuring compliance with all applicable laws and regulatory standards regarding patient care.
Job Responsibility:
Oversees the housekeeping services (area/room cleaning, floor cleaning, trash removal, pest control, sharps removal, etc.) for areas or locations as assigned
Ensure compliance with standards for sanitation and infection control
Oversees the hiring and leadership of the housekeeping staff through the coaching, mentoring, training, and performance management of direct staff
Assists in annual budget preparation
Responsible for all cost controls (supplies, equipment, labor) related to housekeeping operations for assigned area(s) or location(s)
Implements, and monitors the effectiveness of, plans to accomplish service growth objects, patient experience, and customer service initiatives
Evaluate and ensure safe work practices
perform regular inspections of assigned patient, public and private areas to ensure compliance with quality assurance, safety, and Joint Commission guidelines
Collaborate with key clinical and non-clinical management staff to ensure a clean, safe, and comfortable environment
Assist with the development and implementation of plans/projects to improve operational efficiency and effectiveness
Monitor supply inventory and equipment for proper operation
Select and requisition new or replacement supplies and equipment
Stay current on changes in procedures, regulations, and equipment in housekeeping/environmental services, and recommend pertinent changes
Respond to customer questions and escalations and provide appropriate service recovery as necessary
Requirements:
Bachelors Degree in Business, Engineering, Healthcare, or related area from an accredited college or university OR 4 years of related experience
6 or more years of housekeeping/environmental services experience
4 or more years of management experience
Experience with regulatory requirements for sanitation and infection control
Fluent English - Ability to read, speak, and understand English