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Access Healthcare LLC Logo Access Healthcare LLC · IT - Administration

Assistant Director – Operations (Coding)

India, Chennai · Job Posted December 14, 2025
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Job Description

We are seeking an experienced Medical Coding leader to join us as Assistant Director of Operations to oversee our multi-specialty coding operations, manage a dynamic team, and ensure the delivery of high-quality services. The ideal candidate will possess strong leadership skills, extensive knowledge in denials, Emergency Medicine (EM), and Emergency Department (ED) coding, and will excel in project management.

Job Responsibility

  • Deliver client SLAs efficiently and effectively
  • Create, maintain, and update all process documentation in a timely manner
  • Manage operations through comprehensive end-to-end planning, process documentation review, and root cause analysis
  • Oversee project management and revenue management
  • Assist in the training and onboarding of new team members
  • Ensure attrition and shrinkage targets are achieved
  • Review and assess overall staff performance
  • Handle client calls with professionalism and clarity
  • Prepare and maintain management and operational reports
  • Maintain process KPI and dashboard metrics

Requirements

  • Excellent team management and communication skills
  • Minimum 17 years of work experience with specialty in Denials, EM, and ED
  • Certified coder from AAPC or AHIMA
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