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Assistant Digital Marketing Manager

Vietnam, Hoi An · Job Posted April 23, 2026
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Job Responsibility

  • Promote awareness of brand image internally and externally
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
  • Communicate with potential owners via telephone to set up preview package sales/tours
  • Encourage guests or callers to purchase or schedule preview package sales/tours
  • Explain details and requirements related to attending a sales presentation to potential owners
  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property
  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets)
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing)
  • Receive, record, and relay messages accurately, completely, and legibly
  • Assist management in training, evaluating, counseling, and motivating and coaching employees
  • Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect the privacy and security of guests and coworkers
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Prepare and review written documents accurately and completely
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • None

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