Assistant Department Manager, Front End Job at Alaska Commercial Company (Bethel)

Assistant Front Office Manager

The Soho Grand is looking for a motivated, charismatic and reliable Assistant Fr...

Location

United States , New York

Salary:

65000.00 - 70000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

MUST have hotel front desk experience
Open availability, able to work late nights, weekends and holidays
Excellent guest relation and communication skills
A positive attitude and team mentality

Job Responsibility

Maintaining a high level of guest service by providing support to Front Office and Front Service teams
Greeting and checking in/out guests, and notifying appropriate teams of VIPs, special requests, guest feedback, etc.
Prioritizing early arrivals and staying in communication with housekeeping manager to meet guests expectations
Conduct daily pre-shift, communication and one-on-one meetings, and coordinating activities with other departments to facilitate increased levels of communication and guest satisfaction
Assisting in daily room inventory control
Resolve guest issues and concerns to ensure a positive experience from beginning to end
Follow up on any previous shift’s outstanding issues to ensure a timely competition
Supervise the service of Front Desk, Guest Services, Bell and Door teams
Ensuring all signature service standards are complied with and that policies and procedures are consistently applied
Manage guest relations and info mailboxes on a daily basis

What we offer

401k plans (With matching after 1 year)
Health insurance (medical, vision, dental)
Paid time off for full time employees
Career advancement, in-house training and an orientation program

Fulltime

Str mgmt/front end dept leader

Create an outstanding customer experience through exceptional service. Establish...

Location

United States , Sahuarita

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience
High school diploma or equivalent
Management experience
Second language (speaking, reading and/or writing)

Job Responsibility

Promote trust and respect among associates
Communicate company, department, and job specific information to associates
Collaborate with associates and promote teamwork to help achieve company/store goals
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
Monitor and control supply expenses for the department
Manage cash control, sales and cash items and records for the store
Manage the scheduling of Front-end associates to provide adequate department coverage
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
Develop and implement a department business plan to achieve desired results

What we offer

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
Valuable associate discounts on purchases, including food, travel, technology and so much more
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways

New

Inventory Specialist

Location

United States , Broadview

Salary:

17.00 - 20.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)

Job Responsibility

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)

Fulltime

New

Inventory Specialist

Responsible for executing, monitoring, and training inventory best practices and...

Location

United States , Kokomo

Salary:

17.00 - 20.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)

Job Responsibility

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)

Fulltime

Assistant Front Office Manager

We are seeking an exceptional Assistant Front Office Manager to join our opening...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in front office or guest services within a high-end hotel environment
Strong leadership and interpersonal skills, with the ability to motivate and develop a team
A commitment to delivering personalised, anticipatory service
Excellent organisational and problem-solving abilities
Knowledge of front office systems and procedures

Job Responsibility

Support the Front Office Manager in managing daily operations across all front office areas
Ensure an efficient and elegant check-in and check-out process for all guests
Lead and inspire the front office team, fostering a culture of excellence and collaboration
Handle guest inquiries and resolve issues promptly, maintaining exceptional service standards
Monitor guest satisfaction and implement strategies for continuous improvement
Assist with staff scheduling, training, and performance management
Uphold compliance with all brand standards, policies, and procedures
Act as the Front Office Manager in their absence, ensuring operational continuity
Communicate effectively with other departments to deliver a flawless guest experience

What we offer

Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes

Fulltime

Inventory Specialist

Location

United States , Bolingbrook

Salary:

17.00 - 20.00 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages, shortages, order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits

Job Responsibility

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages, shortages, order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members

Parttime

Assistant Front Office Manager

The Resort Assistant Manager (RAM) is an essential member of the Front Office Te...

Location

United States of America , Calistoga

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

2+ years of previous Rooms Division supervisory or management experience required
Experience in a luxury resort highly preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Strong communication and interpersonal skills
Creates motivating work environment
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests
Valid Driver’s License required and clean driving record
Valid Responsible Beverage Service (RBS) certification

Job Responsibility

Manages the Front Desk, Guest Relations, and Guest Service Agents
Interviews, trains and provides real time feedback
Conducts Performance evaluations and disciplines staff when needed
Create and monitor schedules of staff and assist in processing payroll
Assist in inventory and ordering of all Front Office Supplies
Assist Residence Manager with Residential requests to ensure satisfaction
Coordinates arrivals, departures and billing requirements with Sales and Catering Department
Blocks rooms for arrivals and ensures and discrepancies are resolved
Reviews daily arrivals to ensure proper handling of Special Attention Guests, VIP Guests and Groups
Welcome and escort VIP guests

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after 1 year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Assistant Front Office Manager

This key management role is responsible for all managing the day-to-day operatio...

Location

United States of America , Philadelphia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

2-3 years of luxury hotel experience in a supervisory or management role of Front Office or Rooms Division
Requires reading, writing and oral proficiency in the English language
Must provide work authorization document - proof of eligibility to work in the United States of America

Job Responsibility

Manages staff in Front Desk Department. This includes training and scheduling staff. Additionally, provides oversight of other Rooms Departments, such as: Guest Services, Concierge, Communications (PBX), etc.
Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Desk Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.
Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation.
Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary and discounted stays at Four Seasons hotels & resorts around the world
paid time off
family planning assistance including up to 8 weeks of paid New Parent Leave
life insurance
pet insurance

Fulltime

Select Country

Assistant Department Manager, Front End

Job Description

Job Responsibility

Requirements

What we offer

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