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The Alaska Commercial Company currently has exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With The Alaska Commercial Company, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work. The Alaska Commercial Company offers rewarding experiences and unique opportunities for growth.
Job Responsibility:
Oversee and manage the front-end operations of the store in accordance with company standards, ensuring customer satisfaction in all aspects of customer service
Merchandise the front-end to meet or exceed profit goals
Support the other store management team members while fostering positive customer relationships
Ensure the Front End meets and exceeds all standards of customer service, satisfaction, presentation, and cleanliness
Arrange the use of A.C. Front End Best Practices so they are used to teach the standards and skills for cashiering, retail basics, and loss prevention
Deal quickly and effectively with customer complaints, requests, and inquiries
Provide proper staffing of Front End to meet daily business needs, including breaks and meal periods
Manage operating for profit key points: fixed and volume expenses, supplies, labor, operating statement, sales, and loss prevention
Ensure compliance with Federal, State, and Local regulations that impact our daily business operations in the areas of Tobacco, Liquor, Weapons, Ammunition, Fuel, COOL Program (Country of Origin Labeling), and Food Handling
Provide supervision in ordering and receiving of front end displays, supplies, and rotation of merchandise
Requirements:
Strong customer service skills
Record of bottom line and sales results in previous roles
Knowledge of food supply industry and experience with managing supply chains
3+ years of management experience in retail
Ability to interpret a variety of instructions, both verbally and written