Assistant Customer Order Specialist Job at Airbus

Customer Order and Delivery Specialist

At Teradata, we believe that people thrive when empowered with better informatio...

Location

Czechia , Prague

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills. Ability to lead problem solving activity.
The ability to manage stress without it negatively effecting work quality or professional demeanor.
Knowledge of Microsoft Office tools, especially Excel.
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment.
Knowledge of, or the ability to learn, all order related software and system tools.
Excellent work attendance records and habits.
Fluent Spanish language skills.
Ability to think creatively and adapt well to change.
Excellent organization skills and a high level of comfort handling details.
Ability to read, analyze and understand customer contracts, corporate policies, and miscellaneous order documentation.

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy.
Generate customer invoices for assigned accounts in an accurate and timely manner.
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly.
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies.
Assist in the resolution of relevant outstanding accounts receivable and collection issues.
Read and analyze various customer contract provisions that impact the order process and invoicing requirements.
Ensure purchase order is accurately reflected in system.
Learn and operate the various software and systems used to process all customer orders (Salesforce, Oracle Fusion, and all others)
Maintain Salesforce opportunity file containing all required documentation.

Fulltime

Operations Specialist / Customer Service Representative

Robert Half is seeking an Operations Specialist / Customer Service Representativ...

Location

United States , Opa-locka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in order processing, customer service, operations, or logistics support
Strong SAP experience required
Strong Microsoft Excel skills required
Excellent communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Experience coordinating shipments, invoicing, and inventory preferred
Bilingual Spanish is a plus

Job Responsibility

Receive and review customer orders, resolving discrepancies as needed
Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
Send order acknowledgements and communicate updates to customers
Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
Communicate shipment delays and provide status updates to customers
Arrange logistics and shipping in accordance with company guidelines
Create invoices and coordinate with the finance department regarding payment or credit issues
Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email
Maintain accurate order documentation and records
Assist with claims resolution related to delivered products

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Specialist, Customer Quality Claims

As a Customer Claims Specialist in India, you will Be the central point of conta...

Location

India , Verna, Goa

Salary:

Not provided

CommScope

Expiration Date

Until further notice

Requirements

Above average proficiency and has hands on experience in business to business (B2B) setting ERP SAP SD S/4 HANA, MS Office (Outlook, Word, Excel, PowerPoint, etc.), MS Outlook, MS Teams, CRM Microsoft Dynamics D365
Bachelor's Degree and equivalent experience required with at least 3 to 5 years of work experience in similar position or Customer Claims/Complaints/ Service/ Support/ Order fulfillment or RMA return management environment
Experience in a Distribution center and/or manufacturing environment handling finished products (preferred wireless OEM assemblies or electronic products) in earlier jobs is highly preferred
Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics
Basic knowledge on quality system, tools, ISO9000 is a plus
Strong and concise verbal and written communication skills in English
Must have good coordination skills. Who can coordinate with internal or external customers effectively
Able to apply critical thinking as this is not just a data entry job
Must be detail oriented in regard to product quality, product specifications and operational procedures, SAP processes as they relate to addressing and resolving problem reported issues
Good verbal and written communications skills, interpersonal skills to communicate with Customers, PLMs, Operations

Job Responsibility

Be the central point of contact for customer complaints & claims, RMA Returns, Replacement, Credit management, Quality notifications
Research, Analyze and participate in resolving customer complaint claims related to but not limited to order entry, product quality, shipment of material or logistics errors
Ensure all claims are loaded into ERP & CRM systems and assigned based on level of complexity and severity
Ensure proper and timely responses are provided to customers and internal teams based on review of claims
Ensure customer requirements and expectations are clearly and accurately identified and follow up on the required action items & resolutions
Maintain liaison relationships across several cross functional teams such as Quality, Engineering, Operations, Sales, Field engineers, Product line management, Customer service and Logistics
Central point of contact for customer complaints, RMA, returns, replacement, credit management, quality notifications
Validate & Analyze the complaints, collect accurate information and documents
Entry of the Z1 notification into the SAP system, update complaint details and update CRM D365
Communicate and Collaborate with internal department for Quality & Claims investigation

Specialist, Customer Quality Claims

As a Customer Quality Claims Specialist, you will: Be the central point of conta...

Location

Singapore , Singapore

Salary:

Not provided

CommScope

Expiration Date

Until further notice

Requirements

Above average proficiency and has at least 5 to 10 years of hands on experience in Business to business (B2B) setting
ERP SAP S/4 HANA, SAP Sales Distribution Module and SAP Quality Module S/4 HANA
MS Office (Outlook, Word, Excel, PowerPoint, etc.), MS Outlook, MS Teams
CRM Microsoft Dynamics D365, Online Web tools and Business Objects Power BI Reporting tools
Bachelor's Degree or equivalent Quality Engineering experience required with at least 5 to 10 years of work experience in similar position or Customer Quality Claims/Complaints/ Service/ Support/ Order fulfillment or RMA return management environment
Working knowledge of basic Quality tools, such as TQM, SPC, Control Plans, Cause & Effect, Poke Yoke (Error proof), Kaizen Lean Manufacturing and QC 7 tools etc.
Experience in a Distribution center and/or manufacturing environment handling finished products (Network Infrastructure finished products and components) in earlier jobs is highly preferred
Must be very detailed on product quality, product specifications and operational procedures, SAP processes as they relate to addressing and resolving problem reported issues
Ability to think broadly and strategically about quality issues & claims processing
Strong and concise verbal and written communication skills in both English and Chinese

Job Responsibility

Be the central point of contact for customer quality related complaints & claims, RMA Returns, Replacement, Credit management, and Quality notifications and documentation
Research, Analyze, Data entry and participate in resolving customer complaint claims
Ensure proper and timely responses are provided to customers and internal teams
Maintain liaison relationships across several cross functional teams
Validate & analyze the complaints, collect accurate information and documents
Entry of the SAP Z1 customer quality notification into the SAP Quality Module system
Communicate and collaborate with internal departments for Quality & Claims investigation
Coordinate with internal and external customers regarding the status of the corrective action & investigation report approvals
Process SAP Return Materials Authorization RMA in SAP Sales Distribution Module
Process SAP Credit/ Debit notes and submit all credit requests related to Quality complaints

Fulltime

Network Specialist- Customer Outreach

BlueWater Federal is seeking a Network Specialist- Customer Outreach to support ...

Location

United States , Columbus

Salary:

Not provided

BlueWater Federal Solutions

Expiration Date

Until further notice

Requirements

Associate's degree is preferred
2+ years of IT experience, preferably within telecom provisioning
Must have an active Secret clearance or the ability to obtain one
US Citizenship required
May require mandatory schedule change based on operational requirements, resulting in a swing shift/second shift schedule (Example: 3:00 p.m. - 11:00 p.m.)

Job Responsibility

Initial customer interactions and follow through of service orders
Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications service request
Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry
Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear

Recreation and marine specialist assistant manager

Assists with managing aspects of the pool and beach areas, including overall mai...

Location

Indonesia , Labuan Bajo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the recreation/health club operations or related professional area
OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Assists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units
Supervises and manages employees
Monitors quality, standards and meets the expectations of the customers
Schedules events, programs, and activities
Provides personal assistance, medical attention, emotional support
Develops specific goals and plans
Supports the management of outside vendors including water sports and scuba
Assists with managing group activities including sand painting, bon fires, and team building events
Orders and manages necessary supplies
Assists with managing the children's program

Fulltime

Spare Parts Order Specialist

Ensuring the highest Customer satisfaction by engaging with clients to discuss s...

Location

Mexico , San Pedro Garza García

Salary:

Not provided

E80 Group

Expiration Date

Until further notice

Requirements

Providing excellent customer service is crucial in this role
Building and maintaining positive relationships with customers, suppliers, and internal teams such as sales and service departments
Knowledge of Microsoft Office is required
SAP Experience is a plus
Italian language would be a plus
Must be analytically natured and detail oriented

Job Responsibility

Assists Customers with any questions or issues they may have regarding the parts, including troubleshooting problems and providing technical support, with the assistance of the E80 Technical Departments
Receive RFQ from Customers and issue relevant quotations, indicating pricing, availability and delivery lead times
Follow-up pending quotations, proactively contacting Customers and investigating the status of the offer
Receives and processes purchase orders from the Customers
Prioritizes orders for spare parts to deal with breakdowns and escalates internally to meet Customer’s requirements
Works closely with Shipping and Receiving Clerks addressing urgencies
Prepares and sends the order confirmations to Customer including the price, delivery dates, delivery terms, payment terms
Support Customer in the identification of part numbers using a spare parts manual, 3D drawing, or a schematic
Performs a proactive follow up of open orders and coordinates with the Logistic team to arrange shipments
Prepares the necessary shipping documents for customs clearance including pro-forma invoices

Fulltime

Specialist, Customer Relations Parts

Bombardier is seeking a highly experienced On-site Customer Account Manager to a...

Location

United States , Columbus

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

U.S. citizenship (valid status required)
minimum college education (associate degree or higher)
7–10 years of aviation or related industry experience
fluent in English, verbal and written
strong Microsoft Office proficiency
excellent communication, negotiation, and problem solving skills
ability to work independently in a customer-facing environment
ability to travel Internationally for meetings, training, or alignment
live in the Columbus area (Ohio state)

Job Responsibility

Act as Bombardier’s on-site ambassador, maintaining a strong, professional customer relationship
Ensure clear, consistent communication between Bombardier teams and customer operations
Represent customer needs internally and escalate issues promptly
Serve as the first escalation point for part number inquiries, availability, order status, and related technical or commercial questions
Coordinate with internal teams to resolve discrepancies and maintain transparency
Manage and resolve invoice disputes and Statement of Account (SOA) issues
Collaborate with financial services and support teams to ensure accurate billing
Oversee non-stock part requests with Backorder Management and Supply Chain to ensure timely fulfillment
Support and coordinate AOG quotes with accurate information and quick turnaround
Assist with inquiries related to logistics, technical services, warranty, engineering, and digital systems

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Select Country

Assistant Customer Order Specialist

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?