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Assistant Credit Controller

United Kingdom, St Asaph 25500.00 - 26000.00 GBP / Year · Job Posted May 10, 2026
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Job Description

Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us.

Job Responsibility

  • Assist with monitoring and managing the aged debt report
  • Chase outstanding invoices via phone, email, and letter in a professional manner
  • Record all customer communications and update notes on the system
  • Help allocate payments correctly against invoices and reconcile accounts
  • Work with the Credit Controller to resolve customer queries and disputes quickly
  • Prepare and send statements to customers
  • Escalate any high-risk or long-overdue accounts to the Credit Controller
  • Support the automated bulk debt chase processes
  • Provide general administrative support to the finance team as needed

Requirements

  • Excellent verbal and written communication and customer service skills
  • Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy
  • Good understanding of basic accounting principles, spreadsheets and word processing
  • Good numeracy skills and ability to process information quickly and effectively
  • Ability to work well in a team and manage workload effectively
  • Ability to work methodically and systematically and to present information clearly and succinctly
  • To be fully literate in IT office-based software packages
  • A flexible and proactive approach to problem solving
  • Ability to use own initiative
  • To be adaptable and have a confident approach to meet the challenges of a busy working environment
  • Working in an accounting environment
  • Cross department collaborative working
  • Working to challenging deadlines

What we offer

  • 22 days annual leave (rising to 26 days with service), plus all public/bank holidays
  • Well-appointed office environment with free onsite parking
  • Simply Health
  • Cycle scheme
  • Employee discount scheme (discounts on major retail and leisure brands)
  • Free lawn treatments
  • Occupational sick pay, maternity pay, paternity pay schemes
  • Job-specific training and continuous development opportunities
  • Long-service recognition
  • Christmas shutdown

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  • Chase outstanding invoices via phone, email, and letter in a professional manner
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  • Help allocate payments correctly against invoices and reconcile accounts
  • Work with the Credit Controller to resolve customer queries and disputes quickly
  • Prepare and send statements to customers
  • Escalate any high-risk or long-overdue accounts to the Credit Controller
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