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We are seeking an Assistant Contracts Manager to oversee and coordinate our cleaning contracts, ensuring smooth operations and client satisfaction as well as cover cleaning where required. This role is based in Ipswich and surrounding areas and offers an exciting opportunity to contribute to a reputable family business committed to quality service.
Job Responsibility:
Manage and oversee cleaning contracts under guidance from the Contracts Manager
Coordinate with cleaning teams and clients to meet service standards
Monitor contracts and address any issues promptly
Cover cleaning for sites (yes, there will be cleaning involved too!)
Training for staff
Prepare reports and documentation related to contract performance
Collaborate with management to improve service delivery
Ensure health and safety standards are maintained
Maintain strong relationships with clients and staff
Some office work will be required too
Requirements:
Proven experience in cleaning / facilities and ideally in a Supervisory role at least
Must be flexible due to job's demands
Strong negotiation and communication skills
Proficiency in Microsoft Project, Outlook, Excel, and Word
Excellent organisational and leadership abilities
Ability to manage multiple contracts simultaneously