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We’re seeking a proactive and motivated Assistant Contract Manager to join our Southwark team and support the Contract Manager in ensuring the smooth and efficient delivery of our operations. As part of the management team, you’ll play a key role in maintaining excellent service standards, achieving contractual performance targets, and driving continuous improvement across the contract.
Job Responsibility:
Supporting the Contract Manager in the daily delivery and performance of the contract
Managing and deploying staff effectively to meet operational and contractual requirements
Monitoring performance and enforcement activity, preparing KPI reports, and identifying areas for improvement
Managing budgets and controlling costs related to uniforms, stationery, and other supplies
Coaching and developing the neighbourhood managers and wider team to strengthen leadership and operational performance
Setting objectives, conducting appraisals, and addressing training needs across your team
Managing attendance, performance, and disciplinary matters in line with company policy
Ensuring health and safety standards and quality systems (ISO9002) are consistently maintained
Deputising for the Contract Manager when required
Building strong client relationships and attending client meetings to ensure satisfaction
Requirements:
Minimum 3 years’ managerial experience (within the last 3 years) leading a team of supervisors or equivalent
Proven experience in cost control, budget management, and KPI monitoring
Strong people management skills, including coaching, training, and performance management
Excellent communication and interpersonal skills with the ability to build effective relationships
Confident in data analysis and report preparation to support operational decisions