Assistant Concierge Manager Job at Marriott Bonvoy (Putrajaya)

Assistant Concierge Manager

Responsible for supporting all aspects of Concierge functions in accordance with...

Location

Malaysia , Putrajaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
no prior work experience required

Job Responsibility

Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Develops specific goals and plans to prioritize, organize, and accomplish work
Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals
Supports the establishment of an effective database to be used by all team members for restaurant and local attractions
Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences
Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping)
Maintains awareness of cultural differences needed to meet guest's specific needs and requirements
Provides check-in and check-out services and handles reservations when needed
Maintains knowledge of rooms and their locations, services and facilities of the hotel

Fulltime

Assistant Concierge Manager

Responsible for supporting all aspects of Concierge functions in accordance with...

Location

Malaysia , Putrajaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
no prior work experience required

Job Responsibility

Coordinate day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Develop specific goals and plans to prioritize, organize, and accomplish work
Support concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results
Understand the impact of department's operations on the overall property financial goals and objectives and manage to achieve or exceed goals
Support the establishment of an effective database to be used by all team members for restaurant and local attractions
Establish relationships with local attractions, restaurants and other businesses to enhance guests' experiences
Provide recommendations and arrange services for guests as requested
Maintain awareness of cultural differences needed to meet guest's specific needs and requirements
Provide check-in and check-out services and handle reservations when needed
Maintain knowledge of rooms and their locations, services and facilities of the hotel

Fulltime

Assistant Concierge Manager

Responsible for supporting all aspects of Concierge functions in accordance with...

Location

Singapore , Sentosa Cove

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
no prior work experience required

Job Responsibility

Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Develops specific goals and plans to prioritize, organize, and accomplish work
Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals
Supports the establishment of an effective database to be used by all team members for restaurant and local attractions
Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences
Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping)
Maintains awareness of cultural differences needed to meet guest's specific needs and requirements
Provides check-in and check-out services and handles reservations when needed
Maintains knowledge of rooms and their locations, services and facilities of the hotel

Fulltime

Assistant Concierge Manager

Responsible for supporting all aspects of Concierge functions in accordance with...

Location

Malaysia , Putrajaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
no prior work experience required

Job Responsibility

Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Develops specific goals and plans to prioritize, organize, and accomplish work
Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals
Supports the establishment of an effective database to be used by all team members for restaurant and local attractions
Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences
Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping)
Maintains awareness of cultural differences needed to meet guest's specific needs and requirements
Provides check-in and check-out services and handles reservations when needed
Maintains knowledge of rooms and their locations, services and facilities of the hotel

Fulltime

Assistant Concierge Manager

Responsible for supporting all aspects of Concierge functions in accordance with...

Location

Singapore , Sentosa Cove

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
no prior work experience required

Job Responsibility

Coordinates day-to-day operations, ensuring quality and standards
Develops specific goals and plans
Supports concierge team to drive guest satisfaction
Understands impact on property financial goals
Supports establishment of an effective database for local attractions
Establishes relationships with local businesses
Provides recommendations and arranges services for guests
Maintains awareness of cultural differences
Provides check-in and check-out services
Maintains knowledge of rooms and hotel facilities

Fulltime

Hotel Assistant Manager / Assistant Front Desk Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
proficiency in Greek is an advantage
Previous experience in Front Office management or similar role is highly advantageous
Strong leadership, communication, and organizational skills

Job Responsibility

Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available
Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities
Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts
Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently
Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed
Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting
Cover Night Manager duties and shifts as necessary
Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards
Handle guest issues or complaints professionally and efficiently
Promote hotel facilities and ensure smooth communication with all other departments

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Hotel Assistant Manager - Assistant Front Desk Manager

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni, Attiki

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
proficiency in Greek is an advantage
Previous experience in Front Office management or similar role is highly advantageous
Strong leadership, communication, and organizational skills

Job Responsibility

Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available
Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities
Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts
Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently
Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed
Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting
Cover Night Manager duties and shifts as necessary
Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards
Handle guest issues or complaints professionally and efficiently
Promote hotel facilities and ensure smooth communication with all other departments

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Assistant Manager - Concierge

The Ritz-Carlton, Tokyo is seeking a dedicated and passionate Assistant Manager ...

Location

Japan , Tokyo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Native or Business level Japanese is a must (equivalent to JLPT N1)
Hold valid working/residence visa in Japan
Minimum 3+ years experience in the Guest Services, front desk, or Concierge related professional area
Luxury hotel experience
or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major

Job Responsibility

Supervises day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Assists in development of specific goals and plans to prioritize, organize, and accomplish work
Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results
Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals
Periodically maintains effective database to be used by all team members for restaurant and local attractions
Participates in maintaining positive relationships with local attractions, restaurants and other businesses to enhance guests' experiences
Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping)
Maintains awareness of cultural differences needed to meet guest's specific needs and requirements
Provides check-in and check-out services and handles reservations when needed
Maintains knowledge of rooms and their locations, services and facilities of the hotel

Fulltime

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