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Assistant Collection Specialist

United States, Naperville · Job Posted January 29, 2026
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Job Description

Reporting to the Accounts Receivable Manager, the Assistant Collection Specialist plays a key role in supporting the daily operations of the Collections team. This position provides essential administrative and analytical support to our AR team, ensuring efficient processes and consistent alignment with the Company’s Mission and Values.

Job Responsibility

  • Update customer credit limits and payment terms
  • Set up new customer accounts across software platforms
  • Maintain customer banking information and payment method changes
  • Assists in preparing demand letters and coordinating accounts placed with collection agencies
  • Retrieve credit agency reports to support credit limit evaluations
  • Obtain proof of delivery (POD) and bills of lading to support customer account reconciliations
  • Perform ad hoc tasks, reporting, and special projects as assigned

Requirements

  • High School diploma or general education degree (GED)
  • Minimum of 1-year of work experience
  • Basic data entry/10-key skills
  • Proficient with Microsoft Office with a high degree of focus in EXCEL
  • Technical aptitude for working with various financial systems (e.g., AS400, J.D. Edwards) and software preferred
  • Knowledge of general accounting principles is helpful

Nice to have

  • Work experience in collections or finance
  • Experience with customer service, transportation systems, bills of ladings, proof of deliveries, shortages, damages, and deduction resolution
  • Technical aptitude for working with various financial systems (e.g., Workday) software

What we offer

  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays

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