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Reporting to the Accounts Receivable Manager, the Assistant Collection Specialist plays a key role in supporting the daily operations of the Collections team. This position provides essential administrative and analytical support to our AR team, ensuring efficient processes and consistent alignment with the Company’s Mission and Values.
Job Responsibility:
Update customer credit limits and payment terms
Set up new customer accounts across software platforms
Maintain customer banking information and payment method changes
Assists in preparing demand letters and coordinating accounts placed with collection agencies
Retrieve credit agency reports to support credit limit evaluations
Obtain proof of delivery (POD) and bills of lading to support customer account reconciliations
Perform ad hoc tasks, reporting, and special projects as assigned
Requirements:
High School diploma or general education degree (GED)
Minimum of 1-year of work experience
Basic data entry/10-key skills
Proficient with Microsoft Office with a high degree of focus in EXCEL
Technical aptitude for working with various financial systems (e.g., AS400, J.D. Edwards) and software preferred
Knowledge of general accounting principles is helpful
Nice to have:
Work experience in collections or finance
Experience with customer service, transportation systems, bills of ladings, proof of deliveries, shortages, damages, and deduction resolution
Technical aptitude for working with various financial systems (e.g., Workday) software
What we offer:
Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)