Assistant Clubhouse Manager Job at Rapha (London)

Assistant Clubhouse Manager

We are looking for an Assistant Clubhouse Manager to lead the team in the effici...

Location

United Kingdom , London

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

2+ years experience in a retail management role
Passion for delivering world-class customer experiences and being present on the sales floor
Proven track record of delivering results and exceeding expectations
An understanding of food & beverage retailing (experience in café operations is a plus)
Excellent planning and organisational skills, and meticulous attention to detail
Ability to demonstrate excellent leadership and people management skills
Enthusiastic about community and relationship-building in the cycling scene
Ability to network, recruit, train, and develop talent
Creativity to host memorable events that bring Rapha’s experience to life
Strong verbal and written communication skills

Job Responsibility

Lead and manage a high performing Clubhouse team in line with brand strategies and drive an inspirational customer experience
Ensure every guest receives a world-class experience that embodies the best of Rapha and is aligned with our values
Support the Clubhouse General Manager in owning Rapha in London – Create a community around the Clubhouse, make decisions, and take action to grow the cycling culture and deliver Rapha’s business goals
Leverage business insights and product performance to identify commercial and community opportunities
Ensure all policies and procedures are followed and minimise any losses to the business with meticulous attention to detail
Work with Merchandising & VM Teams to highlight the best product selection while maintaining high standards
Coach & develop teams to embody Rapha’s behaviours and values
Cascade communications to all members of the store team and lead by example
Be a Rapha ambassador, seen as a role model who brings Rapha’s core values to life

What we offer

50% apparel discount and a discount for family and friends
An annual clothing allowance
An employee bonus scheme with the opportunity to earn up to 5% of you annual salary
Free membership to the Rapha Cycling Club
Bike racing expenses up to £35 per race entry
Team ride days
Mental health support with MyndUp
Industry discounts on brands such as Patagonia, Osprey, Finisterre, Wahoo
Company Pension Scheme
Enhanced Parental Leave

Fulltime

Night Auditor

Provides friendly and hospitable service for hotel guests including taking reser...

Location

United States , Glenview

Salary:

Not provided

KemperSports

Expiration Date

Until further notice

Requirements

High school preferred
Hotel experience or Receptionist experience preferred
Customer Service experience Required
Demonstrated quality interpersonal communication skills
Ability to efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including evenings/weekends
Positive attitude, professional manner and appearance in all situations
Must have the ability to: Read and write (English)
Communicate verbally with staff members and/or customers with or without the use of two-way radios
Give and/or follow verbal and written instructions

Job Responsibility

Take hotel reservations over the phone and/or in person
Provide guests with all pertinent information regarding hotel policies
Perform appropriate check-in procedures for hotel guests including entering credit card numbers into the computer for charging purposes, ensure all hotel guests sign a registration slip, and making keys for guest rooms
Provide friendly, positive, up-beat and hospitable service at all times
Provide information to inquiring guests about hotel amenities and local surroundings
Publicly support all hotel policies
Perform appropriate check-out procedures including correctly billing out accrued charges and presenting guests with accurate guest folios
Maintain and balance a shift bank
Balance all transactions at the closing of a shift
Communicate with the next shift both verbally and in the logbook, information that is necessary for other shifts to function smoothly

Parttime

Director of Clubhouse Operations

This is an outstanding opportunity for a proven hospitality leader to join a hig...

Location

United States , Brentwood

Salary:

Not provided

KemperSports

Expiration Date

Until further notice

Requirements

Five plus years of management experience in a similar, high-end hospitality environment
Must be an enthusiastic and highly motivated professional who enjoys engaging with members
Has a clear understanding of what constitutes a 'premier Club experience' and the proven ability to execute to that level
Displays a solid understanding of facilities and membership management
Possesses financial acumen, an understanding of HR policies and regulations, elevated food and beverage standards and the club industry
Is skilled in hiring, training, mentoring, and developing high achieving employees
Has a strong knowledge of wine, beer, and spirits
Possesses a good sense of humor and an acute attention to detail
Must be able to communicate effectively, with strong listening, verbal, and written communication skills
Required computer skills of Word, Excel, Outlook, POS systems (knowledge of EZ Suites considered a plus) and time management systems

Job Responsibility

Provide visible, quality leadership that fosters a positive, professional, and service-driven culture throughout the Clubhouse and its operations
Report directly to and support the General Manager across all operational and functional areas of Clubhouse Operations
Oversee and lead all Clubhouse departments, including Kitchen, Dining Rooms, Bars, Snack Bars, Beverage Carts, and Housekeeping
Serve as a key member of the Executive Leadership Team
Ensure members consistently experience exceptional food and beverage service
Maintain and continuously elevate service standards across all Clubhouse environments, events, and member programs
Lead with strategic thinking, accountability, attention to detail, and timely follow-through
Set the standard by example—demonstrating a positive, energetic, and solution-oriented mindset
Partner with the General Manager and Human Resources on hiring, compensation, performance evaluations, coaching, corrective action, and other personnel matters
Implement and uphold established Standard Operating Procedures

Fulltime

Clubhouse Floor Lead

The Floor Lead is dedicated to delivering the legendary Rapha customer experienc...

Location

United States , Bentonville

Salary:

17.00 - 20.00 USD / Hour

Rapha

Expiration Date

Until further notice

Requirements

Experience in a luxury retail environment
Ability to demonstrate excellent leadership skills and flexibility to adapt
Empathy to deal with challenging customer relations and a high level of independence
Passionate about delivering legendary customer experiences
A proven track record of delivering results and the drive to exceed expectations
Ability to use visual merchandise standards as a tool to drive sales as well as to oversee sales-orientated stock allocations
Personable and friendly – a good communicator that is approachable and engaging
Ability to prioritise and demonstrate initiative
Knowledge of the Rapha brand
Ability to work a mixture of morning, evenings, weekends and some holidays

Job Responsibility

Deliver the legendary Rapha experience by inspiring and leading the team to engage, develop and maintain relationships with all Clubhouse visitors
Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service, setting high standards for the rest of the team to follow
Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
Provide expert Rapha product knowledge
Understand the full café offering and recommend menu items to customers
Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
Always communicate positively about the brand, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
Maintain the highest Visual Merchandising and House-keeping standards, ensuring that others do the same
Assist in the planning and delivery of Clubhouse Rides and Events
Support the team and work together to create an inspiring and positive working environment

What we offer

50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
United Healthcare Package (80% Rapha, 20% Individual) based on a minimum requirement of 30 hours per week
Enhanced Parental Leave
401K Programme
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event
Bonus potential of 5% of your annual base compensation

Fulltime

Clubhouse Floor Lead

The Floor Lead is dedicated to delivering the legendary Rapha customer experienc...

Location

Spain , Mallorca

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Must have the right to work in Spain
Experience in a luxury retail environment
Ability to demonstrate excellent leadership skills and flexibility to adapt
Empathy to deal with challenging customer relations and a high level of independence
Passionate about delivering legendary customer experiences
A proven track record of delivering results and the drive to exceed expectations
Ability to use visual merchandise standards as a tool to drive sales as well as to oversee sales-orientated stock allocations
Personable and friendly – a good communicator that is approachable and engaging
Ability to prioritise and demonstrate initiative

Job Responsibility

Deliver the legendary Rapha experience by inspiring and leading the team to engage, develop and maintain relationships with all Clubhouse visitors
Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service, setting high standards for the rest of the team to follow
Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
Provide expert Rapha product knowledge
Understand the full café offering and recommend menu items to customers
Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
Always communicate positively about the brand, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
Maintain the highest Visual Merchandising and House-keeping standards, ensuring that others do the same
Assist in the planning and delivery of Clubhouse Rides and Events
Support the team and work together to create an inspiring and positive working environment

What we offer

50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
Enhanced Parental Leave
Company Pension Scheme
Generous Bonus Scheme
6 hours of free counselling/therapy/coaching sessions with MyndUp
Industry partner discounts
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event
Bike racing expenses up to £35 per race entry

Resort Maintenance Manager

Resort Maintenance Managers are responsible for the overall maintenance and upke...

Location

United States , Fort Myers

Salary:

Not provided

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
3 years in experience with general maintenance techniques, repair work, and groundskeeping (Required)
1 year in supervisory experience (Required)
Demonstrated knowledge of plumbing, construction, pool and grounds maintenance
Proficient skills in operating various hand tools and power equipment
Demonstrated ability to motivate and train staff
Good verbal and written communications skills
Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
Ability to respond to resort needs during non-business hours

Job Responsibility

Follows-up on work assignments to ensure efficient, thorough completion of assigned work orders
Performs water testing and other maintenance duties related to a well-water system or on-site water meters, if applicable
Oversees and assists maintenance team with all aspects of property maintenance and repairs of grounds and facilities such as lawns, clubhouses, pools, streets, curbs and gardening/landscape
Assists with the selection of all contractual services
Supervises on-site contractors
Completes regular inspections of resident sites throughout the resort
Ensures staff is performing duties in a safe manner, adhering to all safety procedures and properly using safety equipment
Assists with move-in procedures: performs resale inspection authorization, prepares commencement inventory checklist & oversees lot mods, ensures management presence at move-in, supervises all contractors, and maintains exterior of model homes until sold
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
Prioritizes and resolves resort service requests, including maintaining records of types and frequency of service requests received

What we offer

Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance

Fulltime

Office Coordinator

Office Coordinators handle the routine office work and administrative responsibi...

Location

United States , Ocala

Salary:

15.00 - 16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the Community Manager
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
Completes and reconciles community reports in accordance with monthly calendar
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
Reviews and codes invoices and statements for Community Manager approval
Schedules clubhouse rentals and processes rental fees
Ensures office supplies are sufficiently stocked and prepares supply orders as needed
Makes collection calls for site rental payments as directed by the Community Manager

What we offer

401(k) Plan with employer matching contribution
Employee Assistance Program
Identity Theft Insurance
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Site Rent Discounts for team members who live in our communities
Paid sick leave
Various paid holidays, bereavement time and pay for jury duty

Parttime

Office Coordinator

Office Coordinators handle the routine office work and administrative responsibi...

Location

United States , Reno

Salary:

20.00 - 21.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the Community Manager
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
Completes and reconciles community reports in accordance with monthly calendar
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
Reviews and codes invoices and statements for Community Manager approval
Schedules clubhouse rentals and processes rental fees
Ensures office supplies are sufficiently stocked and prepares supply orders as needed
Makes collection calls for site rental payments as directed by the Community Manager

What we offer

Comprehensive Medical and Prescription coverage
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance

Fulltime

Assistant Clubhouse Manager

Rapha

Location:
United Kingdom , London

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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