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As part of the talented Freedom Boat Club team (the nation’s oldest and largest private member boat club), you will be working with your team of Dock Staff with our large variety fleet of boats, as a key role of an Assistant Club Manager. We are looking for a strong Assistant Club Manager to provide exceptional service to our members, maintain an impeccably clean and ship shape fleet, and ensure the club runs smoothly when the Club Manager is not present. In addition to assisting with the daily logistics of the club location, you will be expected to perform all duties required of the Dock Masters. This is a full-time, 40 hour per week position.
Job Responsibility:
Help train and mentor all dock level personnel
Maintain a cooperative, team attitude
Develop monthly dock staff schedule
Ensure all best practices are followed
Ensure all dock staff provides the “Red Carpet” Treatment
Accountable for weekly vessel maintenance schedule
Must be proficient in Fleetio
Investigate member misconduct
Ensure adequate supply levels are being maintained
Assist the Club Manager with weekly paperwork submissions
Oversee and track fuel logs and vessel fueling
Become familiar with local waterways and popular boating destinations
Oversee that the boats are clean and members are satisfied
Requirements:
High school degree
Be at least 21 years of age
Pass a background/education check, and drug screen
Have a valid driver’s license and a good driving record
Highly effective communications skills and strong customer service skills
Desire to perform minor boat maintenance (engine oil, drive oil, filters, bilge pump, etc.)
Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
Ability to read and manipulate handheld tablets
Ability to adhere to all safety policies
Availability to regularly work weekdays, weekends and holidays
Nice to have:
Experience in and around boats
Strong attention to detail
Ability to maintain a calm, positive attitude during periods of high activity
Positive, cooperative attitude with the capability of working unsupervised