CrawlJobs Logo
Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Assistant Club Lounge Manager

China, Hong Kong · Job Posted February 13, 2026
Apply Position
Job Link Share

Job Description

Assistant Club Lounge Manager position at Sheraton Hong Kong Hotel & Towers, part of Marriott International. The role involves managing guest check-ins, accounts, and payments, ensuring quality service, and assisting in employee training and development. The position is part of the Rooms & Guest Services Operations career area.

Job Responsibility

  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
  • Process all payment types, vouchers, paid-outs, and charges
  • Balance and drop receipts
  • Count and secure bank at beginning and end of shift
  • Obtain manual authorizations and follow all Accounting procedures
  • Notify Loss Prevention/Security of any guest reports of theft
  • Assist management in training, evaluating, counseling, motivating and coaching employees
  • serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Develop/maintain positive working relationships
  • support team to reach common goals
  • listen and respond appropriately to employee concerns
  • Follow company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • ensure personal appearance is clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge guests
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak using clear and professional language
  • prepare and review written documents accurately and completely
  • answer telephones using appropriate etiquette
  • Ensure adherence to quality standards
  • Enter and locate information using computers/POS systems
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Marriott Bonvoy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Assistant Club Lounge Manager

8 matching positions

Assistant Club Lounge Manager

The Assistant Club Lounge Manager is responsible for the day‑to‑day management o...
Location
Location
United Kingdom , Knutsford
Salary
Salary:
Not provided
granddelmar.com Logo
Fairmont Grand Del Mar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in an Assistant Manager role, ideally within a luxury or high‑volume environment
  • Qualification in Hospitality Management/Food & Beverage preferred
  • Additional certification(s) in Food & Beverage will be an advantage
  • Experienced in all aspects of restaurant and banquet service
  • Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results
  • Excellent reading, writing and oral proficiency in English language
Job Responsibility
Job Responsibility
  • Manage the day‑to‑day operations of the Club Lounge in the absence of the Club Lounge Manager
  • Ensure highest standards of service delivery, food quality, safety, customer satisfaction, and operational profitability
  • Be a visual presence in the Club Lounge
  • Run the shift and allocate daily roles to team members
  • Represent the Club Lounge in meetings
  • Ensure all opening service and closing procedures are carried out
  • Maintain cleanliness of all areas
  • Maintain operational stock levels and order as required
  • Communicate correctly and professionally with all colleagues
  • Remain guest focused
What we offer
What we offer
  • Exclusive Discounts
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates)
  • 20% off food and beverage in on-site restaurants
  • Colleague restaurant
  • Training and development opportunities
  • Competitive salary and benefits including pension
  • 28 days of holiday including public holidays
  • 1-5 days service award based on length of service
  • Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
  • Fulltime
Read More
Arrow Right

Assistant Club Lounge Manager

At Renaissance Hotels, we believe in helping our guests experience the DNA of th...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
  • Fulltime
Read More
Arrow Right

Assistant Club Lounge Manager

Assistant Club Lounge Manager position at Sheraton Hong Kong Hotel & Towers, par...
Location
Location
China , Hong Kong
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
  • Fulltime
Read More
Arrow Right

Assistant Club Lounge Manager

Ensure staff is working together as a team to ensure optimum service and that gu...
Location
Location
Jordan , Amman
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met
  • Inspect grooming and attire of staff, and rectify any deficiencies
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Complete work orders for maintenance repairs
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company and safety and security policies and procedures
  • Fulltime
Read More
Arrow Right

Assistant Club Lounge Manager

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...
Location
Location
Jordan , Amman
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met
  • Inspect grooming and attire of staff, and rectify any deficiencies
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Complete work orders for maintenance repairs
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company and safety and security policies and procedures
  • Fulltime
Read More
Arrow Right

Assistant Club Lounge Manager

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...
Location
Location
Jordan , Amman
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met
  • Inspect grooming and attire of staff, and rectify any deficiencies
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Complete work orders for maintenance repairs
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company and safety and security policies and procedures
  • Fulltime
Read More
Arrow Right

Assistant F&B Manager

We are recruiting for an experienced F&B professional who is ideally already wor...
Location
Location
United Kingdom , Edinburgh
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced F&B professional
  • Ideally already working in an assistant manager position or a management position in a smaller venue
  • Specialist skills and knowledge in F&B operations
  • Ability to oversee efficiency and quality
  • Active in service
  • Ability to manage administrative tasks including recruitment, training, and payroll management
  • Strong liaison skills with kitchen team and external stakeholders
  • Ability to drive standards, monitor costs, and implement strong financial conduct
  • Ability to train, coach, mentor, and develop future leaders
  • Warm, positive attitude with ability to 'make things happen'
Job Responsibility
Job Responsibility
  • Support the F&B Manager
  • Oversee 5 outlets - bar, restaurant, club lounge, spa cafe, and in-room dining
  • Spend large proportion of working week on the floor ensuring standards are maintained, training is conducted, and guests and associates are looked after
  • Help oversee efficiency and quality of F&B operation
  • Ensure department provides culture of excellence to guests and staff
  • Encompass touchpoints in all F&B outlets on day-to-day basis
  • Ensure departments run smoothly with optimum staffing levels while creating synergy across all outlets
  • Involvement in recruitment, training, payroll management and liaison with external stakeholders
  • Driving standards within departments day to day operation
  • Ensuring weekly payroll tracking
What we offer
What we offer
  • Competitive salary, bonus and private medical insurance
  • 28 days holiday each year, including bank holidays, increases up to maximum of 33 days (pro rata) after further service
  • Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of induction
  • 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
  • Discounts off supermarket shop, other shopping and experiences through Marriott Benefit Hub
  • 50% off Spa Treatments and £50 gym membership within One Spa
  • 24/7 employee healthcare plan with access to Mental Healthcare first aiders
  • Refer a friend to work with us and receive £500 bonus
  • Opportunities for career progression and to transfer around the world plus opportunities to get involved in charitable and community activities
  • Help to grow and develop as an individual
  • Fulltime
Read More
Arrow Right

Spa Host (Male)

Location
Location
United States of America , Kailua-Kona, Hawaii
Salary
Salary:
24.79 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Legal work authorization in United States
  • Ability to accurately read and work with computer systems
  • Strong Customer Service skills
  • Weekend and Holiday availability required
  • This position is assigned to the MALE locker room area and requires a MALE Host in accordance with applicable law (Bona Fide Occupational Qualification – BFOQ)
  • Spa experience is preferred
Job Responsibility
Job Responsibility
  • Greet all guests with aloha and create and provide a comfortable environment for them while in the Hualalai Sports Club & Hualalai Spa
  • Provide guests with a thorough knowledge of the sports, fitness and recreational services offered at the Hualalai Sports Club & Hualalai Spa
  • Provide the Spa Operations Manager(s), Director of Hualalai Sports Club & Hualalai Spa, Director of Operations and/or Manager on Duty information on feedback from guests
  • Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs
  • Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas
  • Aerobics Room, Equipment Gym/Fitness Centers, Pool, Attendant Station, Locker Rooms, Operation Center, Basketball, and Volleyball Courts
  • Responsible for the daily operation and maintenance of the locker room and wet areas of the Spa, fitness areas and gyms according to established protocols and procedures
  • Offer guests a detailed tour and orientation of the facilities and amenities and assist them as needed during their visit
  • Prepare aromatherapy cloths and fresh juice and serve guests according to proper service procedures and standards of hygiene
  • Ensures locker room and outside areas are well-stocked with guest supplies and amenities and ensure high quality presentation of these items
What we offer
What we offer
  • Hourly Rate $24.79
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Fulltime
Read More
Arrow Right