Assistant Client Support Officer Job at NTT DATA (Cyberjaya)

Assistant Client Support Officer

The Assistant Managed Services Client Service Desk Administrator is an entry lev...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ambitious self-starter with ability to work under general direction
Ability to use sound judgment to escalate an issue to a higher level
Demonstrates ability to interact with a variety of stakeholders
Demonstrates required integrity to ensure excellent client service and retention
Good attention to detail and client focused
Effective verbal and written communication skills
Ability to work in 24X7 shift structure, based on a defined roster as required
High School Certification
Basic level years of experience
Basic experience level in the Technology Industry and Call Centre environment

Job Responsibility

Provides an administrative support service to the Managed Services Client Service Desk team
Provides entry level administrative tasks as required by the team
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information
Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf
Performs any other related task as required

Fulltime

Assistant Client Support Officer, Managed Services Client Service Desk

The Managed Services Client Service Desk Administrator is an administrative role...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

High School Certification or diploma or equivalent
Basic to moderate level years of experience
Basic to moderate level experience level in the Technology Industry and Call Centre environment
Ambitious self-starter with the ability to work under general direction
Ability to use sound judgment to escalate an issue to a higher level
Displays a methodical in approach to ticket resolution
Demonstrates ability to interact with a variety of stakeholders
Demonstrates required integrity to ensure excellent client service and retention
Good attention to detail and client focused
Strong and effective verbal and written communication skills

Job Responsibility

Provides an administrative support service to the Managed Services Client Service Desk team
Provides entry level administrative tasks as required by the team
Ensure the correct escalation procedure is followed on all critical calls and requests
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Assists with analyzing and interpreting escalation requests to ensure the correct categorization and prioritization
Ensures all relevant documents related to the tickets / requests are maintained, including the client's information
Performs any other related task as required

Fulltime

Assistant Client Support Officer, Customer Service

The Assistant Client Support Officer role at NTT DATA is an entry-level position...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Fluency in Cantonese (to support Hong Kong-based clients)
Willingness to work in a 24/7 shift structure based on a defined roster
Strong English verbal and written communication skills
Demonstrates ability and integrity to interact with a variety of stakeholders and ensure excellent client service
Good attention to detail and client-focused mindset
Ability to work independently and escalate issues appropriately
Minimum qualification: high school certificate (SPM or equivalent)
Fresh graduates are encouraged to apply
open to consider any background (advantage for IT/ Computer Science/ Engineering courses but not mandatory)

Job Responsibility

Provides technical administrative support service to the Managed Services Client Service Desk team
Provides entry level technical administrative tasks as required by the team
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information
Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf

Fulltime

Client Services Assistant / Legal Support Specialist

A well-established, nationally recognized professional services firm is seeking ...

Location

United States , Miami

Salary:

65000.00 - 70000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in a professional services environment (legal experience a plus)
At least 3 years of experience in a receptionist, administrative, or client-facing role within a services environment
Strong ability to manage a multi-line phone system and handle a high volume of inbound calls efficiently
Excellent verbal and written communication skills with a strong and service-oriented approach
Proven organizational skills with close attention to detail and the ability to manage multiple tasks at once
Proficiency with general administrative duties, including scheduling, document handling, and office coordination
Comfortable working onsite in Miami, Florida, with flexibility to support office needs as they arise

Job Responsibility

Serve as the primary front desk point of contact, greeting clients and managing incoming calls
Coordinate conference rooms, meetings, and visitor logistics
Provide administrative support including scheduling, expense reports, and document management
Prepare binders, assemble exhibits, and assist with general legal support tasks
Support multiple attorneys and team members as needs arise

What we offer

Comprehensive benefits package
Paid parking
Supportive, feedback-driven culture
Bonus eligibility
Medical, vision, dental, and life and disability insurance (for contract/temporary professionals)
401(k) plan (for contract/temporary professionals)

Fulltime

Customer Support Assistant

Property Searches Scotland (PSS) is a market-leading provider of property search...

Location

United Kingdom , Glasgow

Salary:

24788.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous customer service experience, ideally in an office or administrative environment
Comfortable using Microsoft Office applications
experience with CRM or case management systems is beneficial (full training on systems will be provided).
A confident communicator with a positive, professional telephone manner.
Highly organised and able to manage a varied workload in a fast-paced environment.
Detail-oriented, with a high degree of accuracy when processing information and handling customer data.
A team player who thrives on shared goals and supporting colleagues.
Adaptable and resilient, able to handle peaks and troughs in workload, particularly during busy month-end periods.
Motivated to learn new systems and develop within the role.

Job Responsibility

Act as the first point of contact for client queries via phone and email, delivering a friendly and professional customer experience.
Process customer orders received through email and our online ordering portal, recording and managing them within our in-house system, Atomic.
Monitor and manage a shared inbox, prioritising urgent and high-priority requests in line with agreed SLAs.
Support clients who experience issues placing orders, including guiding them through the portal or placing orders on their behalf.
Handle a wide range of queries, from missing information and report amendments to council or roads enquiries, escalating to PEC or Titles teams where required.
Answer incoming calls, resolving issues efficiently or directing queries to the appropriate internal teams.
Assist during peak periods, particularly at month-end when transaction volumes increase, ensuring urgent cases are prioritised appropriately.
Contribute to shared team goals, including maintaining inbox clearance and turnaround times.

What we offer

Competitive salary with participation in an annual bonus scheme.
Full benefits package including 25 days holiday (rising with service), private healthcare, pension, and life assurance.
Flexible benefits scheme covering financial, wellness, legal, and medical support.
Reward and recognition platform with a wide range of perks.
Hybrid working - initial office-based training (typically the first week or two), followed by a blend of home and office working,
Opportunities for career progression within a growing and successful business.
Supportive, knowledgeable, and award-winning team environment.
The opportunity to be part of a team that takes real pride in its achievements.

Fulltime

Care Support Assistant - Team Leader

At Your Life Your Way, we empower people to live independently, whether at home ...

Location

United Kingdom , Northwich

Salary:

15.43 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A caring and empathetic nature
A minimum of 2 years care experience
Good communication skills
A genuine desire to support others
Basic IT and record-keeping skills

Job Responsibility

Assisting clients in their daily routines, encouraging independence wherever possible
Providing companionship and emotional support
Helping with household tasks and meal preparation
Supporting clients to attend appointments and community activities
Administering medication when required
To be responsible for co-ordinating and reviewing shift rotas for your allocated care packages and staff teams delivering care in line with company policy and procedure
To forward plan the shift rotas for staff teams to ensure planned absences are covered, i.e. annual leave, maternity and paternity
To support the office/Care Manager when shifts are not covered due to unplanned absences, i.e. sickness or any other reason
To feedback any client or team issues to the Care Manager with the intention of resolving matters quickly and appropriately in line with company policy and procedure
To be the first line contact to the team of Personal Assistants to form the ‘conduit’ between the PA’s and the Care Manager and/or office

What we offer

Paid annual holiday leave
Pension scheme entitlement
Full induction and ongoing training
Confidential employee assistance helpline
Opportunities to gain qualifications in Health and Social Care
Career progression pathways
Blue Light membership with discounts from 15,000+ brands
We pay for your DBS certificate and reimburse you for the Update Service
Refer-a-friend bonus scheme
Online employee portal for easy access to information

Fulltime

New

Technical Support Officer

As Technical Support Officer, you'll be a key member of our support team, provid...

Location

Belgium , Ghent

Salary:

Not provided

Qargo

Expiration Date

Until further notice

Requirements

Strong analytical / technical aptitude and confidence navigating software systems
Solid understanding of transportation concepts
Advanced Excel skills
Fluent in English
Customer-focused mindset with clear communication skills
Attention to detail and precision in handling administrative tasks
Adaptability and flexibility to thrive in a fast-moving startup

Job Responsibility

Be one of the main technical contacts in the support team, assisting clients and coordinating with engineering when needed
Manage the technical support for our clients across multiple regions
Communicate and educate clients on new and existing features through our support platform
Upload master data (drivers, vehicles, customers) into Qargo
Adapt PDF and email templates to match client requirements
Set up Excel/CSV imports and configure mappings to ensure data accuracy
Support clients with intermodal connections, order import mapping, pallet network configuration, and rate card error analysis

What we offer

Competitive salary package with attractive benefits
A role with genuine responsibility, ownership, and impact
Opportunities to grow with Qargo and realise your ambitions
Flexible hours and a hybrid working model from our Ghent office

Fulltime

New

Junior Learning Support Officer - French

The Junior Learning Support Officer will be responsible for providing administra...

Location

Porto

Salary:

Not provided

Randstad

Expiration Date

July 06, 2026

Requirements

Proficiency in French and English
Prior experience in administrative support or a strong interest in learning and development
Proficiency in Microsoft Office and a willingness to learn about learning management systems.

Job Responsibility

Assisting in coordinating administrative tasks related to training programs, with a focus on ensuring client satisfaction, including scheduling, materials preparation, and participant communications
Supporting the training managers in monitoring and reporting on the achievement of key performance indicators (KPIs) related to training activities
Collaborating with internal stakeholders to contribute to the successful delivery of learning programs, with a strong emphasis on meeting client expectations
Maintaining accurate records and databases related to training activities and participant progress and utilizing data for continuous improvement and reporting

Select Country

Assistant Client Support Officer

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Assistant Client Support Officer

Assistant Client Support Officer

Assistant Client Support Officer, Managed Services Client Service Desk

Assistant Client Support Officer, Customer Service

Client Services Assistant / Legal Support Specialist

Customer Support Assistant

Care Support Assistant - Team Leader

Technical Support Officer

Junior Learning Support Officer - French

Our AI answers in your language