Assistant Client Support Officer Job at NTT DATA (Cyberjaya)

Assistant Client Support Officer

As an Assistant Managed Services Client Service Desk Administrator, you will sup...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

High School Certification
Cantonese language proficiency
Effective verbal and written communication skills
Ability to work in a 24X7 shift structure
Basic experience in the Technology Industry and Call Centre environment
Ambitious self-starter with ability to work under general direction
Ability to use sound judgment to escalate an issue
Demonstrates ability to interact with a variety of stakeholders
Demonstrates required integrity to ensure excellent client service and retention
Good attention to detail and client focused

Job Responsibility

Provides an administrative support service to the Managed Services Client Service Desk team
Provides entry level administrative tasks as required by the team
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information
Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf
Performs any other related task as required

Fulltime

Assistant Client Support Officer, Managed Services Client Service Desk

The Managed Services Client Service Desk Administrator is an administrative role...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

High School Certification or diploma or equivalent
Basic to moderate level years of experience
Basic to moderate level experience level in the Technology Industry and Call Centre environment
Ambitious self-starter with the ability to work under general direction
Ability to use sound judgment to escalate an issue to a higher level
Displays a methodical in approach to ticket resolution
Demonstrates ability to interact with a variety of stakeholders
Demonstrates required integrity to ensure excellent client service and retention
Good attention to detail and client focused
Strong and effective verbal and written communication skills

Job Responsibility

Provides an administrative support service to the Managed Services Client Service Desk team
Provides entry level administrative tasks as required by the team
Ensure the correct escalation procedure is followed on all critical calls and requests
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Assists with analyzing and interpreting escalation requests to ensure the correct categorization and prioritization
Ensures all relevant documents related to the tickets / requests are maintained, including the client's information
Performs any other related task as required

Fulltime

Assistant Client Support Officer, Customer Service

The Assistant Client Support Officer role at NTT DATA is an entry-level position...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Fluency in Cantonese (to support Hong Kong-based clients)
Willingness to work in a 24/7 shift structure based on a defined roster
Strong English verbal and written communication skills
Demonstrates ability and integrity to interact with a variety of stakeholders and ensure excellent client service
Good attention to detail and client-focused mindset
Ability to work independently and escalate issues appropriately
Minimum qualification: high school certificate (SPM or equivalent)
Fresh graduates are encouraged to apply
open to consider any background (advantage for IT/ Computer Science/ Engineering courses but not mandatory)

Job Responsibility

Provides technical administrative support service to the Managed Services Client Service Desk team
Provides entry level technical administrative tasks as required by the team
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information
Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf

Fulltime

Client Services Assistant / Legal Support Specialist

A well-established, nationally recognized professional services firm is seeking ...

Location

United States , Miami

Salary:

65000.00 - 70000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in a professional services environment (legal experience a plus)
At least 3 years of experience in a receptionist, administrative, or client-facing role within a services environment
Strong ability to manage a multi-line phone system and handle a high volume of inbound calls efficiently
Excellent verbal and written communication skills with a strong and service-oriented approach
Proven organizational skills with close attention to detail and the ability to manage multiple tasks at once
Proficiency with general administrative duties, including scheduling, document handling, and office coordination
Comfortable working onsite in Miami, Florida, with flexibility to support office needs as they arise

Job Responsibility

Serve as the primary front desk point of contact, greeting clients and managing incoming calls
Coordinate conference rooms, meetings, and visitor logistics
Provide administrative support including scheduling, expense reports, and document management
Prepare binders, assemble exhibits, and assist with general legal support tasks
Support multiple attorneys and team members as needs arise

What we offer

Comprehensive benefits package
Paid parking
Supportive, feedback-driven culture
Bonus eligibility
Medical, vision, dental, and life and disability insurance (for contract/temporary professionals)
401(k) plan (for contract/temporary professionals)

Fulltime

Delta One Equity Swaps Trade Support (Assistant Vice President)

We are seeking a highly motivated and experienced individual to join our Markets...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated expertise in key operational functions such as Settlements, Lifecycle Management, Reconciliations, Trade Support, and Corporate Actions
Deep product knowledge in Cash Equities and Equity Swaps
Solid understanding of end-to-end trade processing for Equity Swaps, including trade capture, settlements, and reconciliations
Exceptional client-facing and presentation skills, with the ability to articulate complex information clearly, confidently, and professionally in various forums
Strong analytical and problem-solving abilities, capable of applying sound judgment in complex and dynamic situations by drawing on diverse internal and external sources
Proactive approach to identifying and implementing innovative solutions for client issues and process improvements, with a focus on enhancing control and efficiency
Excellent communication skills, both written and verbal, with the ability to influence stakeholders across all levels
Proven ability to build strong, collaborative working relationships across diverse teams and functions
Robust understanding and commitment to risk management and control principles
Self-reliant, highly organized, and results-oriented, with the ability to manage conflicting priorities effectively in a fast-paced environment

Job Responsibility

Serve as the primary operational point of contact for assigned Equity Swaps clients, addressing all inquiries and issues promptly
Provide comprehensive operational support to Front Office Sales and Trading for trade lifecycle management
Manage equity hedge and swap trade processing, including accurate trade capture, allocation, exception clearance, and resolution of technical connectivity issues with technology partners
Oversee client trade activity, liaising proactively with internal desks and clients to resolve any discrepancies or issues
Efficiently manage and resolve client settlement inquiries
Support robust trade capture management, ensure accurate Front-to-Back reconciliation, and actively identify potential operational risks
Contribute to continuous process improvement initiatives, optimizing trade lifecycle techniques and workflows
Drive initiatives aimed at enhancing operational efficiency and reducing manual processing within the global team
Participate in strategic change projects, offering advanced solutions and resolving complex trade flow problems
Foster a strong control environment, ensuring continuous monitoring of processes, adherence to regulatory requirements, and timely escalation of potential risks

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Customer Support Assistant

As Customer Support Assistant, you will ensure fast and comprehensive ticket res...

Location

Poland , Warsaw

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

Fluent in English (written and spoken)
Fluent in French or Spanish or German
Excellent customer service skills
Ability to see the bigger picture and identify areas of opportunity and risk
Committed to growing the service division as quickly as possible, providing friendly and efficient support
Seeks ownership and readily accepts accountability
Excellent time management and organizational skills to maintain own workflow and meet deadlines
Confident and excellent communicator with a keen attention to detail
Fast learner and eager to deepen knowledge and understanding
Numerate with a good level of knowledge of MS Office packages

Job Responsibility

Managing various types of support requests from live clients, such as those relating to programme development or management, identifying and redirecting requests to the right support teams (finance, technical)
Ensuring quick and efficient triage of Essentials requests and redirecting them to the assigned teams
Assisting with the management of programme upsells and retention
Handling projects to update the content available for the clients and internal tools to improve support and client satisfaction, help with translation
Keeping constantly informed about the upgrades of functionalities and internal processes relating to the management of client's requests

What we offer

Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance
Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs
Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches
Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member
Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package
Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

Fulltime

Administration Relief Support Officer

Sector Focus: Support a critical healthcare division within South Australian Gov...

Location

Australia , Adelaide

Salary:

Not provided

Randstad

Expiration Date

July 29, 2026

Requirements

Proven experience in a medical reception or health administration setting
Strong typing skills (60 wpm with 98% accuracy)
Intermediate proficiency in the Microsoft Office suite and electronic client database systems
Reliable vehicle and a current, valid driver’s licence
Current National Police Check (NPC)

Job Responsibility

Provide empathetic, highly professional reception support to clients, visitors, and external stakeholders (such as courts and legal firms)
Manage electronic appointment diaries, client reminders, room allocations, and text message updates
Register new clients using electronic records systems (CME/Objective), perform high-accuracy data entry, and handle incoming correspondence
Support duty doctors with prescription workflows, manage stationery orders, and assist with confidential Needle Syringe Program data collection

What we offer

Three pay runs per week
Access to My Randstad portal for easy payslip access
Exclusive access to roles before we go to market
Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
Access to employee assistance program services, including counselling services
Health and wellbeing

Fulltime

Customer Support Assistant

Property Searches Scotland (PSS) is a market-leading provider of property search...

Location

United Kingdom , Glasgow

Salary:

24788.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous customer service experience, ideally in an office or administrative environment
Comfortable using Microsoft Office applications
experience with CRM or case management systems is beneficial (full training on systems will be provided).
A confident communicator with a positive, professional telephone manner.
Highly organised and able to manage a varied workload in a fast-paced environment.
Detail-oriented, with a high degree of accuracy when processing information and handling customer data.
A team player who thrives on shared goals and supporting colleagues.
Adaptable and resilient, able to handle peaks and troughs in workload, particularly during busy month-end periods.
Motivated to learn new systems and develop within the role.

Job Responsibility

Act as the first point of contact for client queries via phone and email, delivering a friendly and professional customer experience.
Process customer orders received through email and our online ordering portal, recording and managing them within our in-house system, Atomic.
Monitor and manage a shared inbox, prioritising urgent and high-priority requests in line with agreed SLAs.
Support clients who experience issues placing orders, including guiding them through the portal or placing orders on their behalf.
Handle a wide range of queries, from missing information and report amendments to council or roads enquiries, escalating to PEC or Titles teams where required.
Answer incoming calls, resolving issues efficiently or directing queries to the appropriate internal teams.
Assist during peak periods, particularly at month-end when transaction volumes increase, ensuring urgent cases are prioritised appropriately.
Contribute to shared team goals, including maintaining inbox clearance and turnaround times.

What we offer

Competitive salary with participation in an annual bonus scheme.
Full benefits package including 25 days holiday (rising with service), private healthcare, pension, and life assurance.
Flexible benefits scheme covering financial, wellness, legal, and medical support.
Reward and recognition platform with a wide range of perks.
Hybrid working - initial office-based training (typically the first week or two), followed by a blend of home and office working,
Opportunities for career progression within a growing and successful business.
Supportive, knowledgeable, and award-winning team environment.
The opportunity to be part of a team that takes real pride in its achievements.

Fulltime

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Assistant Client Support Officer

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