Assistant Client Support Officer, Customer Service (Cantonese) Job at NTT DATA (Cyberjaya)

Assistant Client Support Officer, Customer Service

The Assistant Client Support Officer role at NTT DATA is an entry-level position...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Fluency in Cantonese (to support Hong Kong-based clients)
Willingness to work in a 24/7 shift structure based on a defined roster
Strong English verbal and written communication skills
Demonstrates ability and integrity to interact with a variety of stakeholders and ensure excellent client service
Good attention to detail and client-focused mindset
Ability to work independently and escalate issues appropriately
Minimum qualification: high school certificate (SPM or equivalent)
Fresh graduates are encouraged to apply
open to consider any background (advantage for IT/ Computer Science/ Engineering courses but not mandatory)

Job Responsibility

Provides technical administrative support service to the Managed Services Client Service Desk team
Provides entry level technical administrative tasks as required by the team
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information
Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf

Fulltime

Assistant Client Support Officer

As an Assistant Managed Services Client Service Desk Administrator, you will sup...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

High School Certification
Cantonese language proficiency
Effective verbal and written communication skills
Ability to work in a 24X7 shift structure
Basic experience in the Technology Industry and Call Centre environment
Ambitious self-starter with ability to work under general direction
Ability to use sound judgment to escalate an issue
Demonstrates ability to interact with a variety of stakeholders
Demonstrates required integrity to ensure excellent client service and retention
Good attention to detail and client focused

Job Responsibility

Provides an administrative support service to the Managed Services Client Service Desk team
Provides entry level administrative tasks as required by the team
May be responsible for receiving, validating, and logging client requests, capturing the detail of the request
Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization
Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests
Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information
Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf
Performs any other related task as required

Fulltime

Bilingual Mandarin or Cantonese Administrative Assistant

We are looking for a detail-oriented Bilingual Mandarin or Cantonese Administrat...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in both written and spoken Chinese and English
Strong communication skills, both verbal and written
Demonstrated experience in handling inbound and outbound calls
Familiarity with customer service practices and principles
Proficiency in using Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
Ability to manage schedules and appointments efficiently
Attention to detail and accuracy in data entry
Previous administrative support experience in an environment requiring attention to detail

Job Responsibility

Handle inbound and outbound calls with professionalism and efficiency
Deliver excellent customer service by addressing inquiries and resolving issues promptly
Perform accurate data entry to maintain up-to-date records and documentation
Coordinate email correspondence to ensure timely communication with clients and team members
Manage scheduling and appointment bookings to optimize workflow
Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete administrative tasks
Assist in organizing and maintaining files for easy access and retrieval
Collaborate with team members to support various projects and initiatives
Ensure effective communication across languages to bridge gaps between English and Chinese speakers

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Account Manager

We are looking for an account manager to develop our business. Altavia China is ...

Location

China , Guangzhou

Salary:

Not provided

Altavia Italia

Expiration Date

Until further notice

Requirements

5+ years of experience in the related industry
at least 3 years of experience in communication
printing and production knowledge
proficient in Office software
familiar with printing and publishing as well as production-related software operations
positive work attitude
attention to detail
ability to adapt to a fast-paced work environment and business travel
excellent negotiation and communication skills
project management capabilities

Job Responsibility

Responsible for maintaining existing client relationships
ensuring service quality
continuously exploring service optimization solutions
improving work efficiency and quality
build communication bridges with clients
handle demand adjustments during product production and implementation
tap into and realize the potential for client collaboration
provide professional consulting and solutions in printing and production to meet client needs
participate in the optimization of the company’s business processes, covering pre-press, printing, production, and manufacturing stages, to enhance operational efficiency
assist superiors in building a procurement network

Fulltime

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RPA Business Analyst & Change Manager

Our client pioneers sustainable aerospace for a safe and united world. The Compa...

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

June 01, 2026

Requirements

Proficient speaking and writing English (Spanish, French or German would be a plus)
Experience with Google Suite (including Google Site, DataStudio, ...)
Experience in AI Agent / Google Gems creation and prompting
Experience with Automation tools such as UI Path
SAP MM knowledge and Jira
Creativity & innovation (ability to continuously improve processes and WoW incl. usage of new technologies like AI)
Communication skills and experience in generating digital training material
Organized, autonomous and structured, strong priority management skills
Project management skilled (Agile Scrum)
Customer mindset and result oriented

Job Responsibility

Analyzing new ideas for Automation entered by the Business Functions and preparing the bi-weekly Idea Evaluation Meeting
Capturing of the detailed process requirements and preparation of the BRD and process dry run as foundation for the user story creation for new robots
Entering the user stories in Jira to prepare the 1st development sprint
Managing clarifications on user stories between our RPA Development Team and Business Process Experts as part of the daily stand up and sprint review meetings
Act as Product Owner Proxy on a daily basis
Act as the Scrum Master in preparation and run of the daily stand up meetings and weekly sprint end/review and start meetings
Support the Core team in preparation and run of Awareness Sessions, Workshops and general communication

Fulltime

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In this vital role, you'll support the learning and development of young student...

Location

United Kingdom , East Grinstead

Salary:

85.00 - 95.00 GBP / Day

Randstad

Expiration Date

May 20, 2026

Requirements

Experience working with children, preferably in a primary school
A patient, caring, and adaptable approach
Excellent communication and teamwork skills
Relevant qualifications are a plus, but not essential
A strong commitment to safeguarding children (enhanced DBS check required)

Job Responsibility

Support class teachers in delivering engaging lessons
Provide targeted assistance to students who need extra help
Help maintain a positive and safe classroom atmosphere
Assist with preparing teaching materials and resources
Support children with Special Educational Needs (SEN) when required

What we offer

Competitive Pay
Flexible Hours
Professional Development
Supportive Environment
Referral Bonus

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Systems Engineer

We are seeking a Systems Engineer or Senior Systems Engineer with expertise in t...

Location

Australia , Brisbane

Salary:

10000.00 - 170000.00 AUD / Year

Airswift Sweden

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Engineering or similar (Must be able to obtain RPEQ)
4 – 10+ years Systems Engineering experience
Knowledge of relevant standards: EN 50126/8/9, IEC 61508, ISO 15288
Understanding of full Systems Engineering V-Lifecycle / INCOSE handbook standards
Familiar with DOORS / DOORS NG or other requirements engineering tools
Australian working rights – Australian Citizen, PR or Visa holder

Job Responsibility

Lead development and delivery of systems engineering deliverables as per client requirement e.g. V&V plans, config management plans and strategies
Conduct requirements verification and develop test cases and procedures
Manage traceability between requirements, test cases, and results
Execute validation activities, ensuring compliance with safety and technical standards
Prepare V&V reports and evidence packages
Assist in tender production, work-winning / client engagement
Mentor junior staff (senior role)

What we offer

Relocation package available from within Australia
Super
City-shaping passenger rail project pipeline
Growing SESA team, based locally
Career development opportunities
Financial support for professional memberships / training

Fulltime

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Our wonderful Coffi Lab Baristas are central to the creation of the exceptional ...

Location

United Kingdom , Whitchurch

Salary:

12.75 GBP / Hour

Coffi Lab

Expiration Date

Until further notice

Requirements

Be dependable
Be clear
Be organised
Be steady
Be friendly
Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential
Previous coffee experience is also desirable, however full training and support will be provided

Job Responsibility

Delighting every customer with our magnificent Coffi Lab customer service
Crafting consistently beautiful coffee with basic latte art (following recipe and presentation standards and understanding all milks served)
Helping your team to keep the store spotless - ensuring that it is a nice place to both work in and visit
The stores can be busy and so you will need to multitask and follow processes in order to maintain both speed of service and quality of product

Parttime

Assistant Client Support Officer, Customer Service (Cantonese)

NTT DATA

Location:
Malaysia , Cyberjaya

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 16, 2026

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