Assistant Client Responsible Manager

• Assist and coordinate with aircraft management client accounts during the contract
• Assist in maintaining close relationships with a portfolio of ultra-high net worth clients related to aircraft management
• Assist in monitoring client accounts and provide suggestions when needed
• Monitor the aircraft's financial status to ensure every dollar spent by the customer is justified
• Support and coordinate business development activities with an aim to expand the fleet of managed aircraft in the Southeast Asia region
• Support and coordinate process streamlining projects to achieve a more efficient internal workflow
• Assist in handling requests regarding aircraft sales
• Supervision of smooth exit and handover to the next operator or assist in the sale process
• Assist the CRM Team to produce monthly reports for Clients
• Opportunity for promotion to a 'Standard' CRM position after the probation period, contingent upon outstanding performance during that time

• Bachelor's degree or equivalent professional qualification
• At least 3 years of experience in a customer relationship-related role
• Ability to work collaboratively in a team environment
• Flexibility to work extended hours during peak project phases or deadlines
• Must be able to communicate and write in English and Chinese

• Experience in the Commercial Aviation industry is preferred
• Corporate Aviation background is a plus
• Other Asian languages are a plus

Opportunity for promotion to a 'Standard' CRM position after the probation period, contingent upon outstanding performance during that time