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Assistant claims manager

https://www.randstad.com Logo

Randstad

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Location:
Hong Kong , Hong Kong

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies
  • Based on these interactions, propose improvement plans
  • Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels
  • Responsible for monitoring the operations team

Requirements:

  • A Diploma or Degree in Business Administration, Finance, Marketing, or a related field
  • Over 3 years of experience in claims handling
  • Familiar with Group medical or life insurance products
  • Good command of both English and Chinese
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Additional Information:

Job Posted:
December 27, 2025

Expiration:
January 24, 2026

Employment Type:
Fulltime
Job Link Share:

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