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Assistant Chief Steward position at the Renaissance Kuala Lumpur Hotel & Convention Centre, part of Marriott International. The role involves working in the 'heart of the house' to ensure operational, sanitation, and safety standards are met across kitchens, restaurants, room service, banqueting, and lounges. The company emphasizes being an equal opportunity employer, valuing diversity, and fostering an environment where associates' unique backgrounds are celebrated.
Job Responsibility:
Works together with the staff as a team to gain optimum production and exceed guest needs
Inspects grooming and attire of staff and rectifies any deficiencies
Completes opening and closing duties including setting up supplies and tools, cleaning all equipment and areas
Inspect kitchens, restaurants storage areas for organization and food safety, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor production, safety and food safety
Assist the Chief Steward in Managing the day to day “heart of the house” operations for kitchens, restaurants, room service, banqueting and lounges in attaining their established company standards of operation, sanitation, accident prevention
Works closely with the Chief Steward and assists the other food and beverage areas in attaining their goals and standards
Complete required paperwork and orders for maintenance repairs
Communicate handover to next shift
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Read and visually verify information in a variety of formats
Visually inspect tools, equipment, or machines
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move through narrow, confined, or elevated spaces
Move up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors