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Assistant Chief Navigator

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Thailand, Bangkok

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job offer has expired

Job Description:

The Assistant Chief Navigator at Renaissance Bangkok Ratchaprasong Hotel is responsible for responding to guest requests, providing information about the property and surrounding area, and ensuring guest satisfaction. The role also involves assisting management in various HR functions, maintaining company standards, and ensuring a positive work environment.

Job Responsibility:

  • Respond to guest requests for special arrangements or services
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures
  • Welcome and acknowledge all guests according to company standards
  • Develop and maintain positive working relationships with others
  • Ensure adherence to quality expectations and standards
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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