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We are seeking a dedicated Assistant Chief Engineer to join the opening team at The St. Regis London. This role is central to maintaining the integrity, safety, and elegance of our property. This is an excellent opportunity to work alongside Chief Engineer and the Director of Engineering to safeguard the hotel’s physical assets while ensuring guest and employee satisfaction through proactive communication, training, and service excellence. You will assist the Director of Engineering and Chief Engineer in capital expenditures, preventative maintenance, and energy conservation. With a focus on safety, security, and asset protection, you will oversee daily operations, supervise staff and contractors, and ensure the property reflects the timeless glamour and modern sophistication of the St. Regis brand.
Job Responsibility:
Supervise distribution and completion of repair work orders
Ensure property policies are administered fairly and consistently
Assist in planning, scheduling, and evaluating preventative maintenance programs
Establish and maintain open, collaborative relationships with employees
Monitor timeliness and quality of repair work completion
Supervise Engineering and related areas in absence of the Director of Engineering
Assist in managing the physical plant including HVAC, plumbing, refrigeration, water treatment, electrical, and life safety systems
Maintain ongoing communication with employees to align with business objectives and recognize performance
Recommend or arrange for additional services such as painting, renovations, and equipment replacement
Select and purchase new equipment, supplies, and furnishings
Supervise day-to-day operations of Engineering and related departments
Inspect and evaluate the physical condition of facilities to determine required work
Maintain accurate logs and records as required
Operate generators and fire pumps when necessary
Provide emergency response services 24/7
Repair equipment (e.g., refrigeration, laundry) as needed
Ensure employees have proper supplies, equipment, and uniforms
Empower employees to deliver excellent customer service
Emphasize guest satisfaction during departmental meetings and drive continuous improvement
Set a positive example for guest relations
Train employees in safety procedures
Support departmental orientation and new hire training programs
Communicate performance expectations clearly for each position
Ensure disciplinary procedures and documentation are completed according to SOPs and LSOPs
Assist in interviewing and hiring team members with appropriate skills
Participate in employee performance appraisals and provide feedback
Utilize on-the-job training tools for employee development
Solicit employee feedback and foster open communication
Supervise staffing levels to balance guest service, operational needs, and financial objectives
Requirements:
A 2-year degree in Building and Construction, Engineering, Mechanics, or related major
4 years of experience in engineering and maintenance
Technical training in HVAC-R/electrical/plumbing
What we offer:
Competitive compensation, benefits, and career development opportunities