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The Assistant Chief Engineer supports the Chief Engineer in the safe, efficient, and cost-effective operation of the Engineering Department. This role serves as manager on duty, combining leadership, technical expertise, and hands-on execution. The Assistant Chief Engineer is responsible for supervising daily operations, ensuring asset protection, maintaining building systems, and delivering high-quality guest experiences, while acting as the department leader in the absence of the Chief Engineer.
Job Responsibility:
Support the Chief Engineer in daily department operations, staffing, and scheduling
Supervise engineering team members, including assigning work, monitoring productivity, and providing coaching and feedback
Conduct daily shift briefings to communicate priorities, hotel conditions, and operational updates
Maintain appropriate staffing levels and coverage across shifts
Act as department leader in the absence of the Chief Engineer, including decision-making and escalation management
Enforce company policies, grooming standards, and departmental procedures
Foster a positive, accountable, and safety-focused work environment
Oversee and actively participate in repairs and maintenance of guest rooms, public areas, and back-of-house systems
Assign, prioritize, and monitor work orders based on guest impact and operational needs
Diagnose and resolve complex maintenance issues across all building systems
Ensure completion of preventative maintenance programs and maintain documentation
Maintain quality control standards for all engineering work performed
Support deep cleaning and capital improvement projects in coordination with Housekeeping and Operations
Ensure proper operation of mechanical, electrical, plumbing, HVAC, refrigeration, and kitchen equipment systems
Assist with department budgeting, forecasting, and cost control initiatives
Monitor labor and supply expenses to ensure alignment with budget expectations
Support purchasing processes, vendor coordination, and inventory management of parts and supplies
Maintain accurate documentation including work orders, maintenance logs, payroll records, and compliance tracking
Assist in identifying capital needs and long-term asset improvement planning
Ensure compliance with OSHA standards, fire/life safety systems, and all regulatory requirements
Conduct routine inspections to identify safety hazards and ensure corrective action is taken
Support and lead safety meetings, training sessions, and incident follow-up
Maintain documentation related to safety, risk management, and regulatory compliance
Participate in emergency response procedures and crisis management as needed
Train, mentor, and cross-train engineering team members to build skill depth and operational flexibility
Assist in recruiting, interviewing, and onboarding new team members
Provide ongoing performance feedback and support development planning
Promote knowledge sharing and continuous improvement within the department
Ensure all engineering operations support seamless, high-quality guest experiences
Respond promptly and professionally to guest maintenance concerns
Communicate effectively with front-of-house and operations teams regarding room status and service disruptions
Maintain property standards that align with brand expectations and ownership priorities
Requirements:
3–5 years of maintenance experience in hospitality or similar field
1–2 years of leadership experience
Knowledge of HVAC, plumbing, electrical, and building systems
Strong communication and problem-solving skills
Flexible schedule including on-call responsibilities